What went wrong is that I sent an email… What went wrong is that I sent an email with photos to customer service over two weeks ago and then a follow up last week informing that my shipment of 50 hangers arrived in a damaged box and contained broken hangers. I requested some partial refund to my credit card. To this date, I have received no response.

Great experience with this company Great experience with this company. What I ordered was actually out of stock, but they found an excellent replacement for me. I really appreciate that. They called me, we’re very personable and helpful and they got my order to me very quickly. Great customer service, and the hangers are perfect. Just what I needed. I will certainly use them again!

Great Customer Service There was an issue with the credit card transaction, but Mike Francese was able to take responsibility and resolve it at the Hanger.com end and not the Customer end, great Customer Service Management! Also, had to thanks him for advising me, in advance of the back order situation on a portion of our order. This again, is great Customer Service Management, as opposed to no advise and then leading to very unhappy and surprised Customer when the goods are delivered several months late.

I placed a wrong order for pants/shorts… I placed a wrong order for pants/shorts and suit hangers on 8/28/21. The company was excellent in accepting the return. I immediately placed another order and paid for it on 9/1/21, received order on 9/7/21. My original order consisted of 17" Natural Wood Anti-Theft Combo Hanger W/ Clips & Notches - 100 pcs & 17" Natural Wood Suit Hanger W/ Suit Bar & Notches - 100 pcs. The replacement hangers for the 17" Natural Wood Anti-Theft Combo Hanger w/Clips & Notches - 100 pcs, were not as quality made as the originals. The hangers were not properly packaged as previously, as the hangers appeared to just just be thrown into the box. The metal clips are very hard to slide and grind. Unfortunately unable to oil, as it will stain the clothes. My original return was received by your company on 9/10/21, but no refund has been processed. Therefore rated a 4-star.

Large selection The selection is large and I was able to find the exact hangers I needed. The online ordering system was easy to navigate and I never needed to seek extra help. I received my order in less than a week.