I have emailed questions in regards to… I have emailed questions in regards to the product I have purchased , maybe it has been overlooked with this busy season but still would like someone to call to answer some of my questions. (475)319-0283 or at the store I want to install the light at (203)870-1010 ask for Leonard Eugene please would love to speak to someone right away

I have not recieved this item I have not recieved this item. I never got a tracking number to begin with and was told I would receive my package in a week (online it says delivery is 3 to 5 days). I got the shop app and at first it showed my package was already delivered. Then it changed to order received but still no tracking info. I sent and email trying to get tracking info and have yet to receive a response. And so it has been 2 weeks on an item that was supposed to take a few days. Then I looked at the return policy and the customer is expected to ship the item to an address in CHINA, customer is expected to pay for shipping.

Slow response time, missed delivery date by weeks. Well for one, my experience isn't yet over. I'm being sent a request to provide a review, when the order has yet to be delivered. Took multiple days for help center to get back to me. Still awaiting shipping/tracking info well past the provided delivery date. Email sent requesting refund discussions have gone unanswered.

Worked for 6 months. The equipment stopped working after approximately 6 months. It showed adequate voltage across the entire line, however, the lights did not work. I replaced the controller but there was no change. Your customer service offered no solutions.

Still not shipped It’s been a week and I haven’t gotten an email about shipment or anything. You took my money 5 minutes after I ordered but no correspondence since then. I am not happy at all and would appreciate some communication and preferably my money back