Richard Brady
GBBeautiful addition to my home The lamps I ordered and received were first class...........beautiful and unlike any others I've seen. I am using them as bedside table lamps and have received many compliments on them. Shades are fabric, well-made, and excellent quality. I couldn't ask for better lamps from anywhere. Highly recommend this company and their products. Lamps were packed well, no damage, and delivered promptly. Thank you!
Diana Kazmer
GBWeGotRIGHTS! WeGotLights' customer service people are great--friendly and helpful. The problem was a return past the "Return Policy" date. Then it was WeGotRIGHTS! I wanted to return a chandelier that was essential flawed in its design. The light's arms were so spindally they couldn't hold the light up straight continuously. They would literally wobble when anyone walked on the floor above, if someone walked by it and was heavy footed, or shut the front door hard--you get the picture--and would tilt or tip a bit out of alignment. After pushing back a bit (nicely), the WeGotLights customer service supervisor gave me a store credit less a hefty restocking fee. However, given the design flaw, which I explained to them, I think they should have given me a full store credit.
Cheryl Stocker Daugherty
GBCustomer Satisfaction Stands Out for Me This is my second experience with WeGotLites. Both times customer service has been excellent. They kept me updated on my order from the point of sale to my delivery. Follow up on customer satisfaction is a rarity these days but Nicole made sure everything was taken care of and this stood out to me. I will definitely do business with WeGotLites in the future as well as recommend them to my friends.
Julie Ewing
GBThis is an epic company with an epic staff!!!! Years ago I ordered a chandelier, sconces and other lights for my new home from Wegotlites. They arrived perfectly and were everything and more than I could have imagined. Now some ten years later I am in a different home but wanting a way to bring back some of the special memories of the time my 91 year old mother shared sitting looking at the reflections on the walls, the ceilings and in the windows that the incredible Branch of Light chandeliers lights created. I called the company and spoke with Anthony. He was incredibly friendly, kind, knowledgeable and helpful beyond measure. He was able to locate the last Branch of Light chandelier in stock and made certain it was perfect before shipping. I cannot say enough good things about Anthony and Wegolites!!! I would give them 10 stars if that were possible!!!
Consumer
GBShout out to We Got Lites and Anthony Shout out to We Got Lites, and in particular, Anthony, for his superior customer service! I have worked with Anthony on various orders and he has always expressed a sincere desire to help. He is courteous, responsive and a pleasure to work with! It's people like Anthony that keep customers coming back to We Got Lites! Thank you, Anthony!