STEPHEN WESTERVELT
GBEnticed an order from me with an email… Enticed an order from me with an email touting "10% OFF YOUR NEXT ORDER". Then in a few days, I put together an order only to read in the fine print that order must be placed within 12 hours to receive the discount. Frustrating indeed.
Frog Holler Farm
GBTop notch service Top notch service! Not only had the specialty hardware I drove all over the planet trying to find but filled and shipped my order in less than 2 hours while providing continuous updates! THX!!
K Stargell
GBWas supposed to be replying to The Nutty Tree beauty company I truly apologize! My rant was supposed to be for the beauty company called The Nutty Tree. Your response was quick and totally addressed. As you checked to see that you did not have any order from me nor did you receive any voicemails from me. I mistakenly emailed your complaint line but called their phone number. Hopefully they will respond as quickly as you did. Thank you very much. And when I am looking to shop for some nuts and bolts, I'll know exactly where to order them from.
Marty
GBJust a pure awesome experience to do… Just a pure awesome experience to do business with. Didnt see a nut I needed. Emailed and got a reply in minutes from Jim! Order had a mix up and it was corrected in minutes after I notified them and a package was in my mailbox in 2 days 😳 Not wasting time anymore "shopping" I know who I will be purchasing my hardware from for now on.
Richard Foster
GBExcellent service and products Excellent service and products. Only improvement that could be made for internet orders would be a confirmation that a ptoduct is in stock before finalizing order to give you an option of finding it elsewhere. With the specialized nature of some items you hate to order something twice that you may take forever to use. Other than this, great firm to deal with.