Physical description of bulbs? The bulbs that I ordered were not the same as I had before. They were about 5/8" shorter. My concern was the description did not give the dimensions so I could not compare with the old one. The end result worked out good. The brightness (lumens) were about the same and it matched the two other bulbs in the lamp fixture. So far, so good!

Poor delivery and no responsibility I ordered a case of T8 flourescent bulbs from them. The box was not marked fragile, glass, or in anyway to indicate the contents. FedEx delivered and proceeded to throw the box 2+ feet onto my concrete porch. I immediately contacted them asking for some compensation (reduction on the order). Nope, I have 1 week to inspect each bulb in the case (i.e. individually test each bulb in a fixture to make sure it works) and then re-contact them to reconcille the issue. I have shared with them the Ring Doorbell video of the driver throwing the box but 1000Bulbs does not care. Leaving tomorrow for an extended international business trip so the 1 week period to assess damages is just not possible.

Ordered 3 light bulbs which were… Ordered 3 light bulbs which were delivered within a few days. When I thought it was really great was that these bulbs were packed very securely a box that was a decent size and packed very carefully with Styrofoam peanuts. The box was secure, and I was very happy that they took extra care in packaging the lightbulbs to prevent breakage. I will order again from them because I feel very confident in their product and they’re shipping

Outstanding Custer service Outstanding Custer service. It’s always a pleasure doing business with a team of experts. When you get a great company like this and the “same” advisor that knows you by name, you have a known quantity that understands you and your needs! Great customer service and Connor is out representing the company and its values. Bob Effler

Need an unusual bulb? For difficult to find bulbs especially LED replacements, 1000bulbs is the best. Their online interface is easy to use and fast. Shipping is expensive but fair and quick. All around good experience.