Amazingly fast and informative customer support Ran into a snag redeeming a gift card as an incentives app end user and reached out to support. They updated me on the status insanely fast and I'm very impressed to get such a quick response via email support these days. I feel confident it will be resolved soon but realize my particular issue is a B2B thing outside of their control. Incredible customer service!

An unfortunate waste of time. We were very optimistic about GiftBit and used the test production site to build an automation. Unfortunately after spending the time building the test account we were basically told we wern't big enough to use their API service and that they wouldn't turn our account on. This was very frustrating since we spent all the time to get our automation up and running just to to have our account turned down without really a good reason. One would think they would be worried about people using their service maliciously, not just because they were small. Overall we're very frustrated with the time we wasted getting the service to work and trying to get approved to use it live. The API documentation seems good but the approval process is slow and frankly not worth it.