Sturdy, Handsome, doggie door. Definitely one of the best on the market at a reasonable price. I bought the small-medium-tall wall unit - Clear instructions, solid materials and excellent construction make this a great door, I installed it myself in about 4.5 hrs. The only problem a home installer might have is cutting the tunnel as it is a nice heavy gauge sheet metal (fortunately I have a full set of tin snips). The flaps are really well made with three magnets on each one so it provide a great seal. If your dog is timid about going into or under things I would recommend getting the training flap. I made one and it is helping but the Hale one looks like it would be much better.

Great quality but needed better instructions I love your products and just recently installed new interior and exterior flaps. But I have to say I couldn't have installed the replacement flaps without the help of UTube. The Hale installation book was way too confusing for me (75 yr. old female). The original flaps lasted five years and three dogs and I appreciate your quality very much.

Good product sold by helpful people. I can't say anything negative at all. The entire experience was satisfying and I got the doggie doors as promised. They are higher quality and more durable than anything I've seen in various pet store, even the ones that cater to dogs and cats.

replacement of door flaps Great product lasted 20 years of use by four dogs. When the time came to replace the door flaps viewing the video was certainly beneficial, though no where as easy as depicted when it came to removing old screws, several of which simply striped. Without the use of my Dremel and cutting discs to either cut the screws or create a good slot in the head for a flat blade screw driver, I would have been in serious trouble. Anyway, after an hour or so of sweating and swearing, all is well. I hope for another 10 or 15 years of service from this door.

Great Quality Doors We've installed 2 different wall mount dog doors and replaced flaps twice on one of them (due to a Border Collie who thinks her job in life is to race in and out of them all day)! Absolutely fantastic quality, sturdy dog doors...and replacements are easy to install and come with detailed instructions. Recommend Hale every time we get a chance. They're the best!