The BEST dog door money can buy I bought my first Hale wall mount door about 12 years ago. It has been used many times a day ever since. No problems. I now have a larger dog and am replacing my Sheltie-size door with border collie size door. I didn't even bother looking at anything else besides another Hale door. They are well designed, built with high quality materials, they work like they're supposed to, and they last virtually forever.

Sturdy, Handsome, doggie door. Definitely one of the best on the market at a reasonable price. I bought the small-medium-tall wall unit - Clear instructions, solid materials and excellent construction make this a great door, I installed it myself in about 4.5 hrs. The only problem a home installer might have is cutting the tunnel as it is a nice heavy gauge sheet metal (fortunately I have a full set of tin snips). The flaps are really well made with three magnets on each one so it provide a great seal. If your dog is timid about going into or under things I would recommend getting the training flap. I made one and it is helping but the Hale one looks like it would be much better.

Great Product We have had a Hale doggie door for about 10 years. Every so often we must order replacement flaps, which we did recently. The web site was easy to navigate. However, I am confused as to why we were required to create an account just to order flaps. Then after ordering the flaps we heard nothing from them. After 10 days I finally called them to ask what was going on. So, while I love the product, I think they need to make giant strides towards maintaining communication as to when the order is expected to arrive so that we don't feel abandoned! All arrived safe and sound even if slow.

Amazing Company and Amazing Product Support I had a pet door installed through a solid concrete wall about 10 years ago. Last year I finally had to replace the flaps. I purchased the flaps and replaced them myself. One of them started to tear and I contacted the company who immediately took care of me and sent out a replacement. I would recommend Hale Pet Doors to anyone who needed a professionally installed door and or course amazing support. Pudge and Brutus thank you for your kindness and support.

replacement flap We ordered a replacement flap for a door that was installed six years ago. I was surprised and pleased that the new flap arrived with new weather strip, magnets, even a correctly sized drill bit. As a contractor with 30yrs experience, we rarely encounter this level of concern and quality when ordering replacement parts. Very impressive.