I received a cast iron pan from made… I received a cast iron pan from made trade and it is one of my favorite items to date. We use it daily it arrived quickly, hold up well to daily use and is supporting ethically sourced goods. The brand is a great concept and I hope it continues to take off.

Not so great.. 1. Buying on MadeTrade cost me more than ordering directly from the vendor, 2. MadeTrade did not provide the reusable pouch which the vendor provides with all their products, and 3. The scarf arrived with a terrible odor which I had to deal with my entire 10-day international travels (perfume couldn’t cover up the smell).

Exceptional selection and customer service I’ve ordered a few times from MadeTrade and love the quality of items and personalized customer service. Plus everything is sustainable which makes for shopping aligned with my values…and great gifts with a story behind them.

Terrible experience from the start Terrible experience from the start. My order was cancelled by the company. Reached out to them requesting a refund so I can get the order elsewhere. I also contacted Paypay. The company reached out and claimed a mistake was made and a new shipment will be mailed out. I requested the order was refunded since I ordered the items elsewhere. Never heard back. I get a notice that I should get the order in a few days. I replied that the items will be returned when received. The company acknowledged and replied with directions on how to return them on the website. The order arrived and tried to return the order but unable to because the website says they have already been returned. It’s impossible the order has been returned when I just got it. It’s been a ridiculous journey with this outfit. PayPal notified and claim in process.

Great experience and concept I've purchased several items from Made Trade over the years and had a great experience. I love how easy it is to search, the product photos are beautiful and the descriptions are clear. Made Trade makes it so much easier to shop ethically!