Steve
GBAvoid any dealings with them Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent numerous emails with no response. I wouldn't recommend purchasing anything from this firm as they just don't seem to care about any kind of customer service.
Jordan DeWeerd
GBThese lights are so fun and exciting to… These lights are so fun and exciting to put up, and they make the room so much more fun! I would totally buy these over regular strip light anywhere else. However, while putting them up I had to put tape on them because the would start falling off. Otherwise I love them!
PRO Delivery Tips
GBNice Simple, Touch Light took awhile but did come. Look nice so far. Music setting works nicely. I think the lights are set to react to bass. Still need to try remote to see more settings. However, original setting is good. Overall for the price I'm satisfied.
Steve Galindo
GBCustomer Service/Fulfilling Complete Order Needs Improvement The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!
Jemima aline
GBDelivery took about a month but I… Delivery took about a month but I understand because my order was approaching holidays. I couldn’t be happier with this experience. I was so excited to receive this order, girl this is everything!! I love the look in my room.