James A Hauck
GBAnother Quality product from Bar Lighting This is the second product I have acquired from Bar Lighting, and just as with the RGB Led units this too is a remarkably compact and efficient system. The White diodes are bright over their entire length and are providing the quality and quantity of light I need. Totally satisfied and will probably be a repeat customer as my ideas for lighting progress.
Ryan
GBTerrible customer service Placed an order on 2/28. Received an email saying that the order was received. Here it is 3/21 and I still have not heard anything about a shipment or tracking or anything. I've emailed twice and will call today but from other reviews, I'm guessing that won't be very productive either as it doesn't seem like they answer their phone. I'd order elsewhere if I were you.
Justin
GBI'd give 0 stars if I could. I'd give 0 stars if I could. We ordered $650 worth of lights to do a residential project. Mike was very helpful getting stuff out to us in a timely manner. We recieved parts that were malfunctioning. I called & emailed the company around 30 times with one call back to get replacements coming. I missed that call, & continued to call & email with no effort from the company to return my calls. I went ahead & ordered the replacements because we needed to finish the job. As you can guess, I emailed wondering a date of arrival for our new merchandise & haven't received any response in a week. The funny part, the company had no problem running my credit card immediately after I placed the order. Very disappointed with their customer service.
Customer
GBGood products, bad service Their LED products are very good and shipping is pretty quick. But the level of customer service is not the same. Two times I order multiple items and found out there were items missing when I received them. I emailed them 3 separate times but never received a response. I've tried to email directly to them using their email address and emailing through their website. I'm not sure if they're not getting my emails or having some sort of filters blocking incoming emails. Seems like calling them is the only way to correct any problems.
Zomb1e13
GBCould be alot better, if they return. As of this review the website has been taken offline. Like others before me I had tried calling but to no avail. Surprisingly they did finally ship my item after almost a month of waiting. The led kit is pretty damn nice and I'm glad I ordered it but their customer service and shipping speed definitely need some work but with the website offline it seems that they might be gone. Should this company return I really hope they fix these issues and that everyone who did order from them recently get their items.