Need to get rid of Burke decor..waited… Need to get rid of Burke decor..waited a month to get lamps & after canceled & order from Aiden Gray Burke decor lamps came the same day. Called American Express to refund my money from Burke decor. Now waiting to find out how to send the lamps back I cancelled. Don’t need 4 lamps...horrible experience. Very time consuming because of all the emails and phone calls that had to be made. Most ironic is the day I cancelled the lamps Burke decor said it would be another couple of days before they could tell me the status of lamps!!!!!and then WOW show up. All documented with American Express who has refunded my money from Burke decor...very very suspicious.

First time customer. Have not received any shipping information This is the first time I have ordered from Aidan Gray. I ordered lighting ($1895) through their website on April 27, 9 days ago. I received a confirmation, but tracking information has not been provided. I called and left a VM and sent an email earlier this week, Monday I believe, with no response. I called the next day and spoke with John, who was very kind and offered to get in touch with someone so that perhaps I could get shipping information soon. I am absolutely bewildered as I've never waited this long to get shipping information when something is in stock. The confirmation states that the order will be processed immediately. My husband has a small company and I can assure you that communication is never like this. I expect more from Aidan Gray.

Aidan Gray is always professional with… Aidan Gray is always professional with quality merchandise. In the past when I have had a problem they return my call with a solution in less then 24 hours! Great company.

The website should give the… The website should give the measurements including the shade. Your product description for the Abella buffet lamp lists the height of the lamp as 34.75 inches. However that does not include the height of the lamp shade making the overall height of the lamp about 40 inches which makes a big difference. We never would have ordered a lamp of that height. The description is misleading.

I ordered my wife an antique coffee… I ordered my wife an antique coffee table for a gift on 5/11. We live in Frisco, thought the easiest option would be to pickup at the warehouse. After six calls, ( the individual who I have connected with ( twice) was very friendly), attempting to schedule a pickup date. Thus far, still no response from the warehouse.