Potential UK customers read this. UK customers need to know that items need to be returned to Germany, at your own expense, and using the 'tracked' option. I had ordered XL gloves, but they were too small, even though my measurements met the 'size guide.' To return them by Royal Mail tracked to Germany cost me £12.15! They were on my hands for less than 30 seconds. That's a pretty hefty price just to try something on for size! So if, like me, you assume the return address for items is in the UK, think again!

Excellent product and excellent customer service. First shipment arrived damaged, I called Osmo And was amazed how quick they got back to me, They sent me out a replacement. And the product worked find., In fact this is a excellent radar detector, I believe it's worth more than what I paid for, Thank you, I'll give Osmo And there customer service. 5 stars And 2 thumbs up., Carlos Arce From Banning Ca

Great experience both with the products… Great experience both with the products and the customer service when it comes to returns(because of size)

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

Getting the discount offered. When I placed my order, I forgot to use the 5% discount they offered. I emailed customer service and they promptly took it off my invoice.