Brown
GBGreat customer service Allison saved me quite a bit on my order. She explained the difference in inside and outside mounts. She also helped with my email for order confirmation. Thanks Allison!
Ray DuBois
GBThe lady I spoke to was very pleasant… The lady I spoke to was very pleasant and made sure the information I submitted was correct. She the required amendments and I felt confident that the shutters will meet my needs. This is my first time ordering from you and I’m sure I will be satisfied with the shutters and look forward to ordering more in the future.
Michael
GBAlison was great! Alison was great! This is my second purchase from the shutter store and it’s just a nice experience for the customer. No pushy or rushed feeling just helpful.
Charles M. Bullins II
GBI absolutely love The Shutter Store I absolutely love The Shutter Store. I paid to install some "high-end" shutters for my home, but then I wanted to install plantation shutters for the rest of my home. These were so simple and just as high-quality as my professionally installed shutters. The directions make it simple and the precall clarifies your order perfectly. Also, with the videos, anyone can do this project. If you're worried, buy yourself and a single shutter and try that.
Robert
GBGreat verification process and ordering experience The website is laid out nice, the information and pictures also help. One thing that I found cumbersome is that the actual ability to know the limitations of certain shutter lines and which frames would go with what certain shutter type. That info was not revealed until the ordering process was under way. I had to go back several times and continue to edit until I got what I wanted. They should have the different shutter lines laid out on the drag down menu that spells out exactly what they are, one has to dig to get that info. The help line representatives were very knowledgeable and helped with the ordering process.