Nilsson Hernandez excellent service Nilsson Hernandez was excellent in not only resolving my heat alarm issue, but he patiently took the time to walk me through updating my Alarm app and walked me through all of the new features since my last service. Excellent product knowledge and customer rapport!!

By far the best Tec ever This is by far one of the best tec (Nilson Hernandez) that I've ever had to do work in my home. He took his time and explain everything to me, step by step, before he began the work and during. He afford me the opportunity to ask questions and made sure that I understood, them before he left. He was very thorough, and he is truly an asset your company, Your company should get 99 more guys just like him. If I ever have any type of problem in the future please send Nelson only, and if he's not available, at that time I'll wait until he's available.

Very thorough in explanations. Very thorough in explanations. Nelson Hernandez checked out every contact and smoke detector for function. He went thru the additional functions of fire, police, and ambulance. He checked all functions to make sure all were working properly.

Nilson is an excellent technician Nilson is an excellent technician. Despite several issues, he dealt with them patiently and with a lot of professionalism. The amount of time he spent making sure everything was correct was amazing. Great guy!

Nilsson Hernandez Nilsson Hernandez Mr. Hernandez provided excellent customer service. He was knowledgeable, efficient, and very responsive to all my questions. I truly appreciate CPSS MONITORING MY HOME which gives me great peace of mind, and MISSIONS LIKE Nilson is one of the reasons I will continue using the service.