I've used PartsWarehouse several times… I've used PartsWarehouse several times and always get the exact parts I needed. It sure is nice to fix something yourself rather than pay 10X the price to have someone else fix something I can do myself. Also I like that I can extend the life of appliances rather than throw it away and buy a new one. This is the first place I go to to find parts.

Exactly the part I needed Exactly the part I needed. Was easy to find on the website.

BUYER BEWARE If I could give this company 0 stars, I would. This is long, but if you are considering buying something here, please read!!! I ordered a part from there and it said it would take 2 business days to be delivered. A week later, still nothing. I emailed and asked why I havent even received a confirmation email or tracking number, even though my credit card was already charged. The next FOUR replies from them (over the course of days), said they cannot find my order. I gave them all of my information, including a screenshot of my credit card being billed by them. I asked them multiple times to call me - which no one ever did. It wasnt until I told them to cancel my order, that they magically found it 5 minutes later. From there, they said I would receive my order by the end of the next day. Of course, that did not happen. When I inquired again about where my order was, they said there were "manufacturer delays" and that my order would not ship for another 6 days. I told them to cancel it and refund my money asap. Their reply was that I was assigned to a member of the "customer assistance team" .... (So who have I been dealing with this whole time??) and that someone would contact me within 1 business day. Obviously no one contacted me. 2 days later I told them to confirm my order was cancelled and a refund was being issued. Luckily, I was refunded. But I would not recommend to anyone to use this company. They were awful to deal with and just gave me the run around.

Bait and Switch After reading several 1 star reviews I see I am not alone in my complaint. First, they claimed to have parts for my mower when the MFR website did not. So, I purchased the parts only to find out they were not in stock even though they were clearly marked “In Stock” on their website. I received no notice or email stating this. To make matters worse, when I called the phone number I was dealing with an off shore rep in the Philippines. Unreal, so I requested a refund on my expedited shipping request and will not be receiving my parts for over a month. Unreal. Bait and Switch…..beware.

The Search is Over! Looked all over for a replacement key for my Ryobi cordless electric mower. Was thrilled when I finally found it on Parts Warehouse! I received it much quicker than expected and now we longer have a jungle of a yard :)