THERE AREN'T ENOUGH STARS TO APPLY TO… THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT I HAD AN "OUTSTANDING" OUTCOME. RELATIVELY NEW COMPANY BUT FOR SURE THEY HAVE "OLD SCHOOL" SATISFACTION AS THEIR #1 GOAL!!!!

Sent wrong tile. Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received. Makes me concerned about ordering large quantity - what if they send the wrong one? When we ordered the sample we did not get any confirmation of shipping, tracking, or estimated arrival so it was a bit of a mystery until the tile sample showed up by mail.

BelTile was the only company on the web… BelTile was the only company on the web with my product in stock. It was shipped and delivered promptly in good condition. I had an interaction with customer service that was professional and helpful. Just the kind of company you like to do business with,

GREAT CUSTOMER SERVICE They had tile that I could not find anywhere else and they shipped it to my door! There was a slight hiccup but they corrected it immediately without any problems. GREAT CUSTOMER SERVICE!

Not able to fulfill obligation Not able to fulfill obligation, I put order in and then it confirmed order, wanted to charge me $35.00 in shipping for one box of tile I agreed, then 3 days later said they couldn't do it because the 10 sq I ordered wasn't enough. They wanted 75 sq of tile minimum. I don't even want to know what shipping that would have cost. Will not be a returning customer.