Unhappy Tile sample came from another country so it went through many places before it arrived to me, the box was smashed in and the tile was chipped as well. Paid a hefty price for just a sample and wasn’t pleased. They did offer to send me another sample and try to remedy my issue so I did bump their stars up for that!

BelTile was the only company on the web… BelTile was the only company on the web with my product in stock. It was shipped and delivered promptly in good condition. I had an interaction with customer service that was professional and helpful. Just the kind of company you like to do business with,

THERE AREN'T ENOUGH STARS TO APPLY TO… THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT I HAD AN "OUTSTANDING" OUTCOME. RELATIVELY NEW COMPANY BUT FOR SURE THEY HAVE "OLD SCHOOL" SATISFACTION AS THEIR #1 GOAL!!!!

Excellent customer service by Diane -

My sample tile arrived in perfect condition, but… My sample tile arrived in perfect condition, thanks to lots of bubble wrap. But I learned the hard way why it cost $35 to ship a 2x8" piece of tile: it came from Tunisia, not the US! So I will not be ordering more tile to put into a bathroom.