Larry K
GBGreat products at a great price, coupled with rapid delivery and EXCELLENT customer service An error was made on my initial order but when I called about it, Ralph Winn took personal responsibility for the minor error (1 item was not shipped). While we were talking he found the item that had been overlooked and began the process of getting it shipped. A few minutes later I received an e-mail from Ralph with the tracking number. The item arrived shortly thereafter. Not THAT'S customer service !! Additionally, I made the mistake of ordering several items on the same day, but a few minutes apart, thereby incurring 2 separate shipping charges. SOOOOOOOOOO, when Ralph noticed that a customer (me) placed 2 separate orders (with 2 separate shipping charges), he arranged for all items to ship in a single box, and arranged for the 2nd shipping charge to be eliminated. Meaning he not only corrected the company's slight oversight, but fixed the problem I created. Can it get any better than that ??!! Damn straight I'll be back, and will definitely mention the matter and recommend these folks to my friends. Keep up the great work!!
George Rosales
GBNice Security System. As I was putting up two of the Cameras, On the front of the House. The Neighbor from across the street asked me. "Are you putting a security System?" My Answer was YES. The Neighbor on my left & on the right Also Asked. The Neighbor on the left side asked " Can you point one of the Cameras a little bit to my Driveway too?" I thought it was funny. I let them know it was programed to my son's Lab Top & Cell Phone, So he can Check on the house from any place or Time. I was trying to make it sound as good as I could.
Theresa McFarland
GBExcellent service! We also love the solar powered dummy cameras! This was our first time ordering from Shieldlab. The delivery came promptly and we loved the product. The solar powered dummy cameras looks so real! We can't wait to install the cameras on our property. We will definitely be ordering from this company again.
Freddie Amaral
GBGreat products, Great Service! I've been using the Trinity-788 Biometric locks for years with no worries. My initial install questions were answered by reading the products FAQ section. Great Job Folks!
Nancy Loera
GBExcellent Service Had a couple questions, called Ralph and he answered them right away. Shipment was received next day, excellent quality materials used and packed very well. The product works as stated, great inexpensive deterrent 'dummy camera' for our home!