OJ
GBWIERD COMPANY... Liars WIERD COMPANY.... liars apparently delivery was attempted twice by DPD which is a total lie as 2 electricians working at the delivery address and has now gone to the postoffice for some reason.... after seeing all these reviews I'm going to get my refund. Paid for a door bell to be delivered not to drive 1/2 an hour to collect to from the post office
Estelle Pickering
GBThey don't deserve 1 star. They don't deserve 1 star.. this company is useless...I've rang I don't know how many times been charged a lot for the call aswel as only have mobile.. they got me in front of the cameras..as I needed to change mobile number and they still haven't done...and can't log in because of this...they are literally useless..don't help waste ur time..go with another company ..not these waste of space
Darren
GBAppalling customer service My ring door bell battery lasts a few days maximum on full charge , I pay the full ring subscription. When I called to ask for help I was told there’s no complaints department and they don’t except complaints and there’s nothing they can do
Kevin McAuley
GBInvested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.
Jay D
GBUseless Useless. I cannot belive the experience I have had so far. I wouldnt mind but I'm actually trying to pay for a service and going round in circles. Want to purchase a ring protect account and no matter what I cannot pay with visa debit card. My bank tell me its because ring are not using 3ds authentication and there is nothing they can do. Ring say its not an authentication meth9d they use, so options are use another card! The bank tell me that this authentication method is industry standard and ring won't have it! The bank even said its an FCA regulation. I have no problem with debit card for any other payment I make. Yet ring just say use another card...even though I only have a credit card and don't wish to use and shouldn't have to. I asked for a copy of all of the recordings of calls id made regarding this issue....we don't have access to send you those...again reallytf!! You can request your data via the app....and yeah didn't have the option to request call recordings. It's not the case of me trying to be difficult it's a case of these guys can't even process a payment on a visa debit card and won't listen!!