Moritz Pila
GBWe bought a Janky salt chlorinator from… We bought a Janky salt chlorinator from Clear Tech. We have had issues with it for the past 11 months, but every time we call on them, they are quick to respond and take actions. Today was another example of how quickly they respond. We called late last week and were told to expect the technician on Monday. This morning, Chris came right on time. He immediately listened to what we were telling him and took actions to see what shape the pool was in. After about 20 minutes, he told me "We are going to have to replace the unit and, since we discussed this situation back at the office earlier this morning, I already have a replacement unit and should be done replacing it in about 20-30 minutes." He finished the work just as he stated and before leaving validated that the unit was actually working. Chris and the Clear-Tech company are spot on for us!