TC
GBHigh-Quality Services at Reasonable Rates! We've used 3 other companies in the Crystal City (VA) area and The Minte has proven to be the most reliable while still being affordable. We've had about 5 cleaning services provided and I'd rate 4/5 of those as "Outstanding!" and 1/5 as "Sufficient/good". Each staff member that has gone through our place has been professional and kind. There were some scheduling hiccups but I'd say it was more my fault and and the limitations of their reservation system (I wanted first Mondays of each month). In any event, The Minte has always been accommodating of my schedule and to any last-minte changes that needed to be made. Given that this is the 4th company we've been through in the last year, it's safe to say I have high standards so please consider this review well-vetted.
Jeff
GBFailed to deliver requested cleaning… Failed to deliver requested cleaning service. Called to ask why. Minte stated they would reschedule and complete the service paid for. No follow up occurred from Minte. I’ve called and left messages to follow up with Minte and there has been no response. A company that’s customer service focused with no customer service likely has a bleak future.
Lindsay Marie Dovey
GBShockingly bad at cleaning Shockingly bad at cleaning, not even great at rearranging and straightening up. Surfaces were left sticky, bookcase (the only piece of furniture which needed dusting) hadn't been dusted at all, baseboards untouched, trash not taken out. I booked a deep clean of a small 600ft apartment and it was the worst cleaning ever. Also incredibly over priced!
John C
GBMinte at Emerson Rebecca has been cleaning my apartment for a few months now since I started the service and has done a great job every time. I look forward to going home every other Wednesday after it is done and cannot say how much it has helped keep my apartment organized. Minte is a great service and Rebecca does an A+ job!
Hisashi Nakamura
GBI am satisfied with the service in that… I am satisfied with the service in that the staff members are following most of my requests that I made. I want to ask them again to refresh the air by opening the windows and to close them after the refreshing. Also, please close the plugs in the sink and the bathroom