Unreliable at best I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.

CPS preformed a good security service… CPS preformed a good security service for us. They could improve on the penmanship of the handwritten reports to make them more legible.

Exceptional Service We unexpectedly needed overnight security for a large construction site and gave CPS less than 3 hours notice. CPS provided a very professional officer who arrived early and documented all the details of his 12 hour shift. They are very dependable and flexible and I would highly recommend them.

Outstanding account executive professionalism Cynthia Kibby is our account executive sales representative and for the last 10 years has done a fantastic job serving all of our many challenging projects. She often can accomadate last minute requests to provide guards or install cameras. She does what she promises so I don't have to wonder if things will get done.

CPS for 10 Years now Lisa Koy has kept a mutually beneficial and long lasting business relationship with Terra Vista Town Center and CPS Security Solutions. We Thank you very much!