Nelly Law
GBThey let us test it out at my… They let us test it out at my transmission repair shop, and it performed really well for us. This processor and program has been great.
Amanda Frey
GBPushy sales, high cost to your clients This company will absolutely harass you to get you to sign up. After months of pressure, I spoke with them only to find out that their software simply transfers the credit card processing fee from the business to the client. Furthermore, their rate is 3.5% when our processing company only charges 1.95%. It does not work with Care Credit where the rates are higher, so no benefit there. It also does not integrate with our practice management software so whatever we would save in credit card fees would be used in staff time to run the cards in one system then manually enter into another. Not to mention creating a multistep workflow that increases the risk for human error in a busy office. I am the administrator and blocked their entire domain from being able to email me after multiple request to remove our practice from their contact list. They then started harassing my controller who also blocked them. They are now harassing my physician directly. I literally had to get my IT team to block the domain from the entire office to stop the multiple emails and confusion. They continue to call my front desk multiple times per week which means my staff is busy dealing with them rather than our patients resulting in lost revenue. Maybe someday we will get them to leave us alone....
Scott Thielbar
GBCon artists Con artists. Guy called and gave me the whole sales pitch and what they do is try to steer you customer away from using a credit card by automatically adding a 3.5% surcharge to your customer's bill to use credit card. They claim their service will take the place of your credit card processing, which of course it will if NO ONE USES CREDIT CARDS! Point is, why should you pay them $65/month when you can just use a calculator and tack the 3.5% on your customer's bill just the same?
Katherine Billings
GBGreat Savings for our clinic As in this year alone we have kept over $40,000 in revenue that would have been paid out in fees. I also wanted to comment on their customer service. Which has been helpful to my staff. Blue has truly made a difference. Both are clinics have seen a downturn since Covid started. This program has been a huge money saver for me.
Matthew Biggs
GBExcellent program Excellent program. And their customer service personnel has been extremely helpful and pleasant to work with. We were having trouble training my workers on the system, so the representative set up a call and put them through an online demo. A merchant processor has never taken the time to accomplish that for us. We started the system in September and have already saved over $30,000 in credit card processing costs.