Carol
GBOutstanding experience There are a ton of flooring options on Furniture Row alone. I went with Carpeteria because I knew the name, they are locally owned and active in the Chamber of Commerce. These things matter to me. And the service and quality of the flooring I received was outstanding. I would recommend to anyone looking at the daunting decisions involved in replacing or upgrading floor options.
hf
GBFive Stars If you desire excellent customer service when purchasing carpeting or flooring, we recommend that you contact Sean Moran at the Morena store. We purchased carpeting from him in April, 2013 and now again in December, 2016. He did everything that he could to make the process of selection and installation easy for us. He listened to our needs and recommended options, including hard surface floor options. He let us take home samples and answered questions about the alternatives. He seems very knowledgeable and is willing to do whatever is necessary to assist in helping us make the decisions without pressuring us. Both times on the day of installation, he came with the installers to ensure that things would go smoothly before leaving. The installation was very professional with even a supervisor stopping by to inspect. We are so grateful that the Carpeteria/Carpet One team worked so hard to try to eliminate stress and provide a very positive experience.
Ralph Juarez
GBHey John Media was awesome to work… Hey John Media was awesome to work with. Been Building a new Home for about a year. Talked to a lot of floor People. We went with John because he genuinely cared. And his knowledge about floors and carpeting was exceptional! John's the Best! Ralph
Vymean
GBRobert Murphy was amazing! Robert Murphy was amazing! He was very pleasant to work with. He was very professional and knowledgeable of what he does. He went above and beyond from sale to installation - making sure that things are done on time and correctly. If you ever need flooring, go to Carpet One on Morena Blvd and ask for Robert! He will work with you to meet your budget - that's what he did for us. Thank you, Robert, for making our experience with Carpet One so easy and stress free! Both my husband and I love our new carpet. :)
Irma and Jack
GBSean Moran and his Installers are the BEST We needed to match laminate in two rooms with laminate purchased many years ago in two other rooms. No store came up with a fair match. As soon as Sean Moran saw our sample he remembered a matching product. He searched on the internet and found it. The installers were competent and when we pointed out a problem - actually caused by a previous tile installer - Sean brought in a tile team that made the whole purchase perfect. All of Sean's installers were super competent and polite. We were very impressed with Sean's professionalism, his knowledge of the products and going out of his way to make this job a smooth and successful installation. Sean made sure that the installers understood what we wanted and was always present when the installers arrived. He even showed up on his day off to ensure that the job was done correctly. We recommend Carpeteria Carpet One in San Marcos without reservation.