Horrendous customer experience Horrendous customer experience. I don't care that Feedly is one of the more developed RSS readers on the market; they are a pain to communicate with. Their Twitter account is incapable of answering simple questions, they don't have a live chat option, and answers to common issues are nearly impossible to find on their sad excuse of a support page. Additionally, they are nearly unwilling to implement new features or even listen to customer advice at all.

Change format of ad posts… I have used Feedly since its inception and long before it changed hands. Recently they have added ads in the feed disguised as normal posts. Now I understand the need to monetize but this particular format is unacceptable . No matter how often one continues to mark as read they continue to reappear . I try to be cautious about click bait but this manner makes clicks almost unavoidable . If this practice is not modified soon I will sadly abandon feedly

If You Seek Cyber News You Have To Pay MUCH MORE There was nothing in the Feedly.com website that indicated that cyber news is firewalled behind an additional paywall. I was unwilling to pay the additional money out of pocket and therefore cancelled by subscription. For this element I'd give them 1 star. I was intentionally mislead and it cost me a fair about of money. On the positive side my customer support experience was good and the news aggregation appears to be work well. Be very sure what you are after and then contact Feedly before you subscribe so that you are positive what you are getting for the subscription you are looking at.

i've been with feedly since google… i've been with feedly since google reader shut down and have been patiently frustrated, hoping they come around. they have not. i have a certain method of how i get to reading articles. feedly auto-marks items as read after 30-days. that totally destroys the user experience based on my rules and they provide no way to change it. after years, i finally have to call it. feedly sucks. it is curable, but they don't allow it.

as "just an aggregator" works well as "just an aggregator" works well , the mobile application is very inconvenient, I use newsify to read feedly adds "icons" to the message stream - despite the fact that I generate rss for myself without pictures, and it cannot be turned off "customer support" works very slowly and poorly - Pro+ subscription does not help in any way