Lied to, to complete the sale. I never got the desk stand as promised. Nor the “update” that allows me to watch my camera from the touchpad as the rep described. Also, he lied about ADT covering all batteries in all installed devices. I didn’t get set up with autopay like I asked, so my first bill was late. Overall a terrible experience. Do not recommend.

Our technical didn't connect Our ring… Our technical didn't connect Our ring door bell!

Great service! Great Product! Great service! Was installed quickly and honestly just makes me feel so much more safe. I’ve had it for about a month now and everything has been perfect

Unreliable company and Michael Mess are… Unreliable company and Michael Mess are ALMOST BANKRUPT. Currenly Michael Mess and its Always Protected Security, LLC owes us a big amount of money. The age of the overdue exceeds 4 months!!!! The company cannot afford to pay even 50 USD to us... Do not believe them as they cannot simply stick to their promises. Michael Mess is ignoring all our phone calls and emails! We are preparing our documents to start legal action soon with all legal consequences as the seizing of assets and garnishment. We hope this review serves as a warning to potential partners, helping them avoid similar negative experiences.

Sales representative was unhelpful in… Sales representative was unhelpful in getting a sign which we were promised. He acts like he is too busy to be bothered. Also I don’t know who to contact about issues with my doorbell camera and the fact that I had an alarm go off but nobody from ADT contacted me.