Lied to, to complete the sale. I never got the desk stand as promised. Nor the “update” that allows me to watch my camera from the touchpad as the rep described. Also, he lied about ADT covering all batteries in all installed devices. I didn’t get set up with autopay like I asked, so my first bill was late. Overall a terrible experience. Do not recommend.

Our technical didn't connect Our ring… Our technical didn't connect Our ring door bell!

Sales representative was unhelpful in… Sales representative was unhelpful in getting a sign which we were promised. He acts like he is too busy to be bothered. Also I don’t know who to contact about issues with my doorbell camera and the fact that I had an alarm go off but nobody from ADT contacted me.

Andrew and Mr. Scott were amazing throughout my process Andrew and Mr. Scott went above and beyond to help with all the issues I had with the ADT system and with customer service.. We had an issue with our door and the equipment functioning properly and Andrew and Mr. Scott went out of there way to fix the problem. I GREATLY APPRECIATE all the time and effort they put into making sure I was satisfied. Because I almost gave up and canceled the system. But they helped me through the rough ends and made the end results smooth.

Great service! Great Product! Great service! Was installed quickly and honestly just makes me feel so much more safe. I’ve had it for about a month now and everything has been perfect