I liked the driver and his helper I liked the driver and his helper. For the most part the company did well, I was disappointed that I could not get calls responded to. There was not much energy to return calls or they were returned a good while after. It was my first time moving across country and needed more info to feel more at ease. At the end of the day, my stuff was picked up. I didn't realize how big the truck was, but they delivered in an amazing amount of time. They dropped it off and it all went well.

AWESOME Our moving team should all be given a raise and/or promoted! Unfortunately, I'm not supposed to mention names but hey were amazing to watch as they packed our home with care, a great attitude, and speed while loading a 36' truck like a Tetris game! Unpacking went smoothly, as well, with boxes and furniture placed carefully. Great team, for sure!! My one suggestion would be that American Van Lines provide lifting straps to your movers. It was challenging to watch the straining backs transfer the heavy furniture pieces. Safety of your employees should be considered!! The pre-coordination went smoothly although I had numerous "permanent personal moving coordinators" it still was great. Not that I EVER want to want to move again, I would use and recommend American Van Lines to anyone!

Outstanding employees I received five star service from American Van Lines employees from start to finish for a move halfway across the country. Outstanding!

Nice people Nice people, driver and crew were very polite and understanding.

Our 600+ mile move went well thanks to… Our 600+ mile move went well thanks to AVL. Bob made making an inventory list easy, and even provided guidance and patient advice. Jennifer did the same when it came time for a final review and patiently handled our many inventory updates. Our driver Donnie and his team were professional and efficient, meeting us at our location on the day promised. We appreciate everyone's efforts in getting us to our new home smoothly.