Delay of the shipment I gave 3 stars because of the delay of the shipment. We had told that the shipment of our belongings will take 4 to 7 business days, but in reality it took 15 business days. The company refunded some money for the delay of shipment. In overall, all our stuff was in a good condition . Nothing was lost or damaged. Service personnel was always polite.

We have moved and used many moving… We have moved and used many moving services but have never had such pleasant experience from the time I contacted them till the time we moved in. Thank you Isaac and Alex in the office taking care of the details so promptly and I don’t know the names of the two delivery gentlemen but they were very respectful and mindful. I would recommend ZeroMax to all my friends abd family. Thank you

Unprofessional, stressful ZeroMax movers gave me a quote, then tried to raise the price within 12 hours of the initial estimate! I had already put a down payment when they told me that I’d have to give more up front. Then, they were four hours late on the day of the move! I think they double booked me, because when I called the day before to confirm, they had no record of my being scheduled to move. They severely jeopardized my ability to complete my move that day because I was supposed to be in my new apt by 5 pm - around the time they arrived! Horrible experience; use with caution.

Small but complicated move done well My move was small but complicated with pick ups of boxes and furniture at two locations, one in Manhattan and the second in Brooklyn, with delivery of all in Brooklyn. The company was agreeable to meeting up with other people to receive items at the two places before delivering to a third. The crew was on time and careful. There was some waiting for entry to each of the pick up points which added to the total time. I almost gave 4 stars instead of 5 due to the crew leader complaining about the time it took for the total move when moving the items into the final destination. This made the move-in feel rushed as he was anxious to get onto their next job. I will still call on this company for future moves as the work was all done well overall.

Best moving experience to date Best moving experience to date, end to end! Moving is always stressful, but the crew at Zero Max made moving as painless and stress-free as can be! Last minute issues with my move-in date threw a BIG wrench into carefully laid plans - Alex was able to quickly come up with a scheduling plan that accommodated my needs. The moving team showed up right on time and were able to complete the job efficiently and with much care. Thank you team Zero Max!