Jeffrey Soulages
GBRussian Roulette..MAKE SURE YOU READ… Russian Roulette..MAKE SURE YOU READ THIS and BEWARE.. Grabbed these guys last minute and they came though same day. Crew was nice but very hard to communicate with, I bought them pizza/ water, tipped them out $40/mover. However, there was an issue bringing my washer/dryer downstairs and they damaged my flooring. Additionally, there was slight damage on some other items they had moved... dents in my washing machine, metal trash can, and damage to a steel table from RH that they drug across my brick entry way and took the finish off one side. They proceeded to refund me on the spot $150 and not charge me for 1/2 hour of time, and told me that they would only charge me $150 of the $300 to move my fridge (regular counter depth fridge not a top compressor, not up any stairs) which the office said should have only been $150 to begin with. There were also other hidden fees for bubble wrapping, etc. We ended the move at night and when I saw the rest of the significant damage in the morning daylight I called the office. This is when it became an issue for me. It's been a month going back and forth after they asked for me to get a quote to fix the repairs. They went back to the crew for their opinion and offered me an additional $300 to not give them a bad review.. NOTHING Based on the actual damage they caused. I am giving up the $300 because it doesn't even sniff the repair bill and I bet they control their reviews pretty easily this way. I'd rather help steer at least one person away and pass the buck. They rig their reviews.. click on the website and then the google review link, nothing there.. just for show: they wont allow the link to post.. check out the site There is more to this, but my point for anyone reading.. BEWARE.. these guys are high volume and you may get lucky with them but if they break or damage anything you're SOL.. they simply don't care. Take a look at the photos, be your own judge.. this house was re-modeled a month before I bought it. These guys are shady which is a bummer, I wanted to like them. All of these moving companies operate on a similar model/pricing I suggest you find a different one if you value your belongings/condition of your house.
Ivan K.
GBAmazing guys!!! Amazing guys!!!! I had Vitalii and Aidos and they rocked! Thank you guys, I’ll def call you next time I’ll be moving
meruyel nugmanova
GBFast and high-quality service Fast and high-quality service. Two workers came and moved all the things from my apartment in an hour! A pleasant online service, they quickly arranged everything and the next day they helped me with the move.
Ali Ushurbakiyev
GBOne of the best companies in LA One of the best companies in LA. I used them for my move from Mar Vista to Downtown and it was great! Ilbert and Roni were amazing and efficient. Would recommend to everyone.
Janaina Farias
GBDO NOT USE THIS COMPANY!! DO NOT USE THIS COMPANY!!! FALSE ADVERTISEMENT!!! After becoming physically limited due to a post covid autonomic nervous system dysfunction , i decided to GET help for moving. Nicole quoted me $280 per hour ( credit card) for 6 movers based on FULL assitance as she described and confirmed. THEIR WEBSITE STATES DIFFERENCE BETWEEN PARTIAL AND FULL PACKING AND UNPACKING. She said i could it would be better 6 movers or 7 to avoid overtime or do it in 2 days. I chose 6 movers same day. PLUS ALMOST $2000 for other fees later. I was specifically clear about my physical limitations and would need full assistance. I needed help packing, unpacking meaning packing, moving all my stuff and putting away. While their website glorifies and emphasizes how you can relax and not worry that everything will be done,its a completly FALSE advertisement. All the movers were very polite and nice and seemed to be working very hard. I would be happy to pay for even exyra time if they had left everthing in its place. They charged me $6000 and some more for leaving my new establishment a complete mess and chaos. I am incredibly pissed right now. These guys have no experience unpacking and putting things away whatsoever. They literally just shoved things away. Not to mention the complete disorganized packing job. I cant find anything. They are saying they will do everything for you but yet all my REFRIGERATED FOOD was packed in boxes and left hours without being put back in the fridge. I paid $6000 for leaving my place 100% more messy than has ever been. They claim I asked them to stop unpacking. OF COURSE....at !!PM at night and they were just making A BIG MESS. My bed wasnt even set yet. Now how am i suppose to get back to normal life, unable to do it physically myself. I know, spend another $6000 that i dont have to have someone come clean up the mess they left. IF your guys do not finsih the FULL PACKING AND UNPACKING as you promissed you have to refund people specially because i asked them to stop because they were making a mess. You advertise your movers have technical skills for the whole process. They can only dump stuff on boxes and move stuff. YOU should consider hiring professional organizers to do the packing and unpacking so you can actually charge people the type of money you charged me. So much for helping a post covid LONG HAULER. So pissed right now . The pics i am posting is a $6000 job . Completely took advantage of my vulnerability!!! We keep calling them and telling them we are unsatisfied ( they guarantee satisfaction on their website), keep calling them to ask them to adjust the hourly rate for what the service actually was ( MESSY DISORGANIZED PACKING AND MOVING) and not FULL PACKING AND UNPACKING as you promissed and they dont let you speak with any management or supervisor. NICOLE AND RAYNA keep saying they will speak to manager and call you back and never do. I have all your emails with you promissing full professional services. They seem to be a complete SCAM and take you money with no care. THEY HAVE NO CUSTOMER SKILLS. THE SERVICE YOU PROMISSED WAS A COMPLETE LIE. MISTER owner of SOS moving LLC. I know who you are. Showing off on Instagram with your lavish things and life pretending you earn an honest living. Stilling money from people with no care. YOU are in luck I come from LAW ENFORCEMENT meaning FBI family . I will take this up to the president if I have to , you will not get away with this. Hope you sleep well at night stilling money from people.