High End Movers

3236 Towerwood Dr, 75234, Dallas, United States
image
4.10
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

0.00%

1

20.00%
About High End Movers

High End Movers strives to provide its customers and partners with professional and compassionate relocation solutions that exceed expectations.

Tags
Contact Info

You need to Login first to submit your review.

image
Rebecca Scheer
GB

STAY FAR FAR AWAY !!!!!!!!! STAY FAR FAR AWAY !!!!!!!!!! As usual with these moving companies, they charge you more upon arrival to pick up your items and the initial sales team REFUSES to respond to changes to the inventory list before hand. I was very thorough in my inventory list with the sales person, including the number of boxes and those box sizes and that my sectional couch was a specific size, Well he underquoted me and did not relay anything about my boxes or my entire inventory list to the movers. The movers brought a smaller truck and didnt know if they could fit all of my belongings and charged me $1k more for my stuff. Sales guy....still MIA. His name is Daniel C. AND, they refused to take my 60% payment upon pickup which they then said was going to be a 70% payment. So they left with my belongings and I haven't paid them, so will I ever see my stuff again? No one at their offices will ever answer the phone or emails. The voicemail boxes are full. Guess I'll be pinging BBB and the DOT.

image
Chrisy Kinsey
GB

Thanks again! Today I requested these movers again to help with additional items that needed to be moved. Another success story on what a great job they did. I want to applaud the company for having outstanding movers that are fast yet not careless which is why I will continue doing business and will continue to request the two for future needs.

image
Monesha Kurti
GB

They area great! My movers, were very quick, efficient and hardworking. From start to finish it took 2.5 hours and cost $275. Nothing was lost, broken or scratched. Everything arrived in its perfect condition. I'd refer them to anyone looking to move!

image
Bradley
GB

Use A Different Company Looking at some of these 5-star reviews I can't help but think they're fake, because this was the worst company I've ever dealt. I moved from Colorado to Massachusetts and it was disastrous working with this company. Maybe it's a Colorado thing, and they're somehow decent in Texas, but I doubt it. Ultimately what makes the company so horrible is their professionalism and customer service. Pre them picking up my stuff, they were super attentive and responsive. Once they picked my stuff up, I couldn't get ahold of a single person to get any sort of update. My original sales person refused to answer/return my calls and emails and the dispatch number they gave me never got answered either. Whatever date you ask things to be delivered, means they do not leave their storage facility until that day, so at the very best they won't deliver your stuff until a week after your desired date. When they try to deliver your stuff, you have to be there for that date or they charge you $500 a day. This happened to me, as I was out of the state for a family emergency and they simply don't care. Knowing I never have to deal with this company again, truly makes me happier, and if I can prevent one person going through the same thing I did, this will be worth the review. Please look elsewhere, there are much better companies. This company is truly horrendous to work with.

image
Edward Chmiel
GB

If you are looking for a timely and communicating mover look elsewhere Recently hired High End Movers for a move from Colorado to Wisconsin. This just happened so we have not received our items yet but I am so disgusted with the management of the company I wanted to get this off my chest. I facilitated the expectations with an individual in management that has not answered emails, phone calls or texts. I do receive a call back from someone else hours after I have called leading up to the move. I had asked numerous times for a solid date as when the moving company would arrive. Received a hard time of 9AM-Noon, Crew didn't show up till 5PM. Estimator came at the same time and increased the original quote from 1350 CF to 3800 CF. I anticipated an increase but not 3X. Either way crew starts loading a Uhaul truck with a capacity of 1600-1700CF. They literally load half of the truck and leave for the night. They said they will be back at 9AM but don't show up till Noon the next day. Return with another 1600-1700 truck and pack it full. Say they are done when there is still more to load??? Why did you leave with a half empty truck?? Workers were polite and steady but not the most aggressive. The manager/estimator never returned a phone call. Not very happy with the overall experience.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow