Billing Continues after Requesting Account to be Closed I have asked them in writing for the last 2 months to close my account and I am still receiving bills for a monthly fee. We were emailing and they stopped responding to my emails.

Never answer the phone The facility is nice and the one interaction I had with staff was polite and insightful, but my only issue with the place so far is any time I’ve tried to call they never answer. The machine always says they’re probably out walking the property, but there’s these new inventions called cell phones that allow you to answer your phone when not sitting in the office... maybe you guys should try one out.

I really like the facility but… I really like the facility but on multiple occasions the access door code has not worked. I have had to go to the office to alert them of this many times. There has also been 2 occasions where the access code would not work and no one was in the office or answering the phone. One of the times I had a moving truck, which I had to extend the rental because of this issue. That cost me extra money. Its a nice facility and easy access, when it works.

Why you should rent from Circle Storage in Harrison, OH People are exceptionally nice and organized. Like this facility very much. Rates are fair. If a unit is purchased through Auction, the staff requests important papers or pictures be brought up so they can attempt to deliver or have picked up by original owner. Thought this was very nice.

Always have had a positive encounter… Always have had a positive encounter when speaking with staff. Nice location. Hoping they add additional covered storage for RVs.