Some are using Tower to SCAM people and TMS is part of the problem!! Tower Moving Systems was used to hire a mover which was to move my mother-in-law and family. A mover shows up at 11pm, four hours late. The mover tried to scam them out of am extra $600 to move on the basis that the queen bed he was to move did not include box springs, and the mover was verbally combative, talking down to them and made threats. Tower MS denied the ability to de-conflict the situation, nor could they provide a mover in a timely manner, all the while holding a $600 deposit which its disposition is questionable. Folks, please get the name of the mover being provided and check its references and look for ratings on their performance. No one needs the grief and extra cost that is incurred.

I just wanted to say how much I… I just wanted to say how much I appreciate the excellent service I had today. The individuals who assisted me were prompt, kind, and meticulous. Their work was outstanding.

Will damage your properties They showed up very late which could be understandable. Not considerate though, as the elevator was held for them. They instantly began talking about the budgeted time not being enough and that I would have to pay $1500 extra. This is before even starting. Asked that I paid half ($750) right away. I was frustrated but desperate so did so. We got to the destination on time but they literatlly sat in the truck for 1 hour after taking a food break. When I asked if we can continue, they did so half heartedly. The final straws - They damaged the door frame carrying a dresser and forgot to place my bed on the rug as it was. They refused to correct it due to the beds weight... They still have not gotten back to me about the damaged door and its been over 8 weeks!

We had a great experience with Tower… We had a great experience with Tower moving systems and they came on time. They were also able to accommodate some quick changes that we had to put in place and add more movers, Alex and his crew were awesome we would definitely recommend them to everybody.

What a SCAM this company is! What a SCAM this company is!! Do NOT use unless you want to spend double the amount you were initially quoted. Please read the attached photo of my husband’s review and then Tower’s response. They take absolute no accountability for their actions whatsoever. I was told from day 1 that Eric would be by my side from start to finish. What a lie that was! Eric was incredibly hard to get a hold of! Not only that, but Eric quoted me over the phone for $13K. We went through every room to include the garage and shed. I told him about every single piece of furniture we owned. He said if you don’t know what it is called I will because I use to work in a furniture store. So tell me why when the movers FINALLY got to our house they came ill prepared and a day late without notice. I am the one who had to call and figure out where they were. Also, I should mention Eric assured me the movers had background checks and we upstanding people. Tell me why they opened my husband’s promotion bottle of beer from when he promoted to Technical Sergeant (E-6) years ago and the tried to hide it under the bathroom sink. That bottle had made its way through MANY of military moves and was never touched until now. Oh let me also talk about the amount of scratches and holes that were made and the amount trash that was left behind, rugs, and a vase. This was done out of pure laziness and lack of detail. We were told several times that we would be reimbursed and then to be told that it would not happen. What a TRASH company this is. Also, it got so bad that I was screamed at by family moving vans (the company tower hired to move of belongings) and our furniture held for ransom.