A lot of hidden fees… After several international relocations, this company was the worst and by far. 1: I completed a form they requested to indicate the delivery floor and access (3rd floor and no elevator). 2: I paid for the quotation I received 3: once arrived in Europe they ask for additional fees to reach the 3rd floor and a stair carry (I have no heavy furniture to carry). They state the 3d floor without elevator was not included in the price even though they specifically requested it BEFORE I paid for the moving. 4: they chase me every other day to pay for these additional costs 5: they call me one week before to inform me they will deliver my furniture on the 19th, I told them I was abroad and will be home on the 22nd. They state they will bill me for the « cancellation »… 6: Not a single document mentions that additional costs may apply. 7: You have no other choice than to pay for everything they ask because they hold your furniture as hostages. Conclusion: that is exactly how scams proceed and this never happened to me before in dozens of international movings I had to deal with.

Abysmal service, zero accountability. My wife and I contracted this company to move our household items from Oakland, CA to Dundee, Scotland. We didn’t think the price for the move was too bad, and the 3-month timetable seemed fair. It ended up taking them 10 months to deliver anything, many of our items were smashed to bits when we received them, and they ended up charging us an additional $1000 to get our items off the dock. We ended up going back and forth with their “Customer Service” department about all this. We were eventually offered $400 in recompense, provided we sign a “settlement agreement” freeing them from all legal liability for the late delivery and damages, and restricting us from commenting publicly on their staggeringly poor service. I don’t like being held over a barrel like that, so here we are. In any case, if you decide to go with this company, maybe don’t ship anything that’s too important to you, or that you want to see again any time soon.

Well deserved 5 stars Found them after doing about 10 hours of research online. They have all the connections and know how to make a move to Europe an easier task than it seems. I ran into almost no problems with my move to Edinburg. I'm new to international shipping so the only downside I saw was how long it takes for you to get your stuff. Nearly a month. After calling around to verify if that's legit I found out that it was. So they still deserve 5 stars for how great the service was.

Money Spent Wisely. Found this business off google search originally and reached out for pricing. This was obviously a much more involved process than a regular move. I gathered as much info as I could over the phone from them. No matter where you go it's still going to be in the thousands to get re-situated in the U.K. I was more concerned about the service and arrival time. Ended up saving a little more using their shared carrier option. The timing and communication was handled well. The information provided never changed. The pricing was taken care of prior to the delivery with no additional charges added later on.

Impressed These guys did a great job moving us from Oakland to London. Whole staff was very professional, their communication really helped alleviate a lot of stress. They were on time and ready to go for the date we had set to move. They were able to move some very heavy antique furniture (that we were worried about) without a problem at all. Everything arrived just over a month later with zero damage. Super impressed that this all worked out the way it did!