WORST MOVING EXPERIENCE EVER!! WORST MOVING EXPERIENCE EVER!!! ! DON’T USE! DON’T HIRE! They contract with Easy Road Movers, and I hold them equally responsible. They gave me multiple reminders of when they’d be coming to pick up my things, and then they neither showed up nor called/texted to let me know they couldn’t make it. I had to wait an additional 3 days. I lost my $500 deposit at an AirB&B I’d reserved, and despite saying they’d refund this they never did. Then I called to schedule my delivery and the dispatcher said that she’d schedule for my things to leave from Storage on the 16th to be delivered on the 19th. I double checked twice to make sure they wouldn’t deliver before the 19th, knowing I’d be in another state and wouldn’t be able to let them in. The person kept saying my things wouldn’t get there before the 19th and I didn’t need to worry. Then my things arrived on the 16th and I had to pay an extra fee on top of needing to hire someone else to move my things out of the storage space in which they had to put my belongings. They won’t tell me where my belongings are without paying, and now I’ve paid but they still haven’t told me. They took my belongings hostage. It takes a lot to make me angry, but they succeeded. I would never recommend this company to anyone. Ever.

They did a great job and handled… They did a great job and handled everything with care. I have moved a few times and it's important to make sure you tell them about every single thing you have and HAVE IT READY. We did that and they moved fast, and with great care. It was a local move, which is easier for sure, but highly reccomend.

***Do NOT hire Easy Road*** It would be a disservice to my community, if I don’t share the nightmare I experienced with this company. Easy Road picked up my belongings on Sunday December 19th, 2021. I finally received it in pieces, 2 months later on February 18th, 2022. I was charged for things themselves admitted not to have used. My furniture is in pieces, incomplete. Unable to be assembled because of the missing parts. To the point that the delivery crew, (a different company because Easy Road won’t be the one one delivering your stuff), had the need to hand write that the bed and desk are not available to use because it can’t be assembled for missing parts. They also had to write that the dresser has a hole and scratches “bookcase is missing screw” They had to write all that at the bottom of the delivery inventory sheet. I wish I could upload photos for you to see the mattress, metal and pieces of wood all part of the bed leaning agains the wall in my apartment. The guy giving you the quote will be nice and helpful to you until you signed the contract. After that, when you really are in need of his help, all you will get from him will be an automatic reply “I am out of the office this week. Please contact customer care at 954-323-8181” He won’t even answer his direct line. Meanwhile, the “customer care” area, has not knowledge of the meaning of customer service. I was told, “I’ll find out about your truck and I will call you back.”, but the call was never returned. Instead, they hanged-up on me numerous times. I even wrote an email to the admin, but they never had the decency to reply. In short, keep looking. This company should change its name to Easy Road to a Nightmare.

Acting like scammers Acting like scammers. They provided a nice estimate, but when a truck came, they wanted to charge 700 more claiming that I have more items. When I showed them my estimate with a list of items exactly the same as I have to load, they said that cubic feet were calculated incorrectly by them when providing my quote! So, they were sure that I have to pay $700 for their mistakes. I had to leave some of items because of it. They promised to deliver on November 8th. On November 18th (10 days later, they called saying they come "tomorrow" and asked for more money. After I paid no one appeared next day and whole next week. So it was pure lie and scam. Thus, in total I paid more than normal moving company would take and I have no idea where my stuff is.

Thank you Chris and the team at East… Thank you Chris and the team at East Road Moving and Storage for such a wonderful move. After canceling my estimate with a broker company I called back chris last minute to accommodate a move from Miami to Houston. The movers worked fast and had me delivered with in 5 days! I recommend this company ti anyone in FL looking for movers.