Billy
GBExtra care I didn't fully know I picked the right company until it was moving day and I met the movers. They were fast, organized and so so nice. They laid down a runner when they entered so no dirt or anything was tracked on both my old and new place. I took the day off from work because I had planned for this move to take at least 8 hours but they got it done in 6!!! Starting at 8am I had the a nice portion of my afternoon free to unpack and relax. Awesome job guys!
Jessica
GBFast and Friendly Service! I needed to move out as soon as possible, due to a new position I had just accepted In London. My mom referred me to this company and glad she did. Called in for a free estimate and they were able to help me move out the next day! They were a pleasure to work with because they did almost everything. Staff moved quickly but still was very careful. Best part, the rate they had given me in the beginning never changed. Overall, great experience.
PAMELA
GBDo Not waste your money Do not use this company!! The movers took my Breathing Machine after I told them not to pack it in their truck, I went 5 days without it. They gave me a quote of $ 2890 then the day of the move charged me over $10,000. They changed the pickup and delivery dates 3 x, and damaged my wood furniture, chipped and scratched!! They were only moving a Household of 1 person. They moved me from CA to AZ
Kristen
GBcross country nightmare Asked for a quote for 1300 cubic ft of inventory. The rep said they quote based on inventory & that is how they can charge lower rates than competitors. He sent a quote based on my inventory list, & I followed up with a video, as requested. We settled on a date for packing/moving. The day before moving, the rep said that based on the video I had sent 3 weeks prior (20 days exactly), the move would cost $2,000 more than they quoted. They made sure we didn’t have time to find a different company to move us from CA to PA. He said it would take a full day for packing/loading, but I did not expect that to be from 12- 1:30am (for 1 bed, 1 office, 1 nursery). They played Tetris with the truck because they sent one for 1100 cubic ft instead of 1300. Also couldn’t fit our lawnmower so we had to leave that behind. They asked us to go to McDonald’s at 10pm for them. At 1:30am, they left 20 boxes, packing tape, and (McD’s) trash everywhere. We received an audacious email from the rep in the AM saying we owed an additional $1200. We called him to ask how, when he had the video & inventory list for 3 weeks. Instead of explaining what we were being charged for, he berated us, then hung up. He then texted that he was calling dispatch to tell them to return our stuff & they would charge us for all of the packing & moving. His texting was frantic, full of contradictions & he wouldn’t answer calls. We called the main line & connected with a manager, who was barely better than the rep. After we explained the situation to him, his response was that we didn’t need to go get McDonald’s for the crew, & that they don’t use videos as a means to compile an estimate (even though that is what they used 2 days prior to say they needed to charge us more before showing up). We had no choice but to pay. We were moving across the country with our 4 month old & this experience was so incredibly stressful. After googling, I realized others had issues with that rep as well. A side note, he said it would take about 5-7 days for delivery; it was 14. After unpacking some items, realized several were broke and then packed that way. A few items were broken and packed as separate pieces, indicating they knew they were broken, said nothing, and packed them for us to open glass shards.
Samantha Hopes
GBNo time wasted Never have done an out of state move before with a full apartment filled with 8 years of living. My last out of state move I only had one large bag so this was a whole new experience that made me apprehensive. I planned early and took notes from multiple companies. Cross Country Long Distance Movers gave me the clearest responses to all of my questions, they were flexible with availability and very professional over the phone. In the end I felt most comfortable speaking to them. They were NOT pushy at all to get my business. When it came down to the move their team worked hard on a hot summer day, dripping with sweat 30 mins in and kept a smile on their face. They didn't loligag or take breaks at all besides for water. They took my business seriously and treated me like real VIP. I was able to get moved into my place in great spirits from the successful service. They're definitely work checking out.