Safebound Lures you in with Low Quote Safebound completely took advantage of my (sharp) 86 year old mother. The sales rep, Luke, reviewed her items and my mother sent a video. His quote had 30 small to medium boxes with NO wardrobe boxes. She had a walk-in and double closet full of clothes. He also told my Mom that soft clothes could remain in her dresser. On moving day the movers told us he absolutely would not move loaded dressers! More boxes, this time purchased from them on moving day. The actual cost was 1.5x’s more than the quote!!!! Repeatedly we were told by Luke and Junior in customer service, “5-7 business days” from pick up for delivery. On day 7, the truck still had not left Florida! The customer service manager refused to believe his team could have said these things to us, yet every call is recorded. Of course, we never heard back regarding confirmation of our conversations! Stay away from Safebound they caused tremendous stress and aggravation right up to delivery day!

The worst! The worst!! Anyone Is better. Shabby handling of valuable possessions and inflated contract after the fact.

If I could give this company less than… If I could give this company less than a star I would. Empire moving used/recommended them for a move from FL to CA. On arrival movers refused to wear masks, required $1300 more for services rendered then delivered after 9 (nine) days past the deadline promised requiring $650 more. They’re shakedown artists. Do NOT use this company. Forgot to mention that goods arrived damaged.

Excellent movers Excellent movers! Safebound made a normally arduous and stressful process, swift and stress-free. Moving from West Palm to Boston, I was weighing a few different moving companies but fortunately I selected Safebound to assist me in making sure my belongings made it into my apartment safe and sound. Thanks to the crew - Gerson, Conor! Thanks to the sales rep, Luke!

The only think worse than the job the… The only think worse than the job the did is the way they treated me afterwards. They literally pretended to want to solve a dispute and GHOSTED ME LIKE MIDDLE SCHOOLERS. Like cowards. Paid for a full service and my husband ended up having to help the single mover who showed up