f you want every nightmare experience… f you want every nightmare experience you can get from a mover, then hire InMotion Relocators. The owner is great at selling their services. He claims they are the best around. He'll promise you the world to get you to sign, then the rip off follows. I made it very clear at the onset that I only wanted vaccinated staff because of health issues. He swore up and down that he understood. I hired 3 men, was given a price and paid a $200 fee to hold the date. After paying, 1. They captured the credit card info and charged again without authorization. 2. The day before he could only provide 3 men. Offered a third that was not vaccinated which I told him was not acceptable, then blamed me for not allowing the third man, using that excuse to raise the price AFTER all of my belongings were in the truck. 3. I was told very clearly that the balance would not be charged until everything was in and I was satisfied. Ten minutes after the truck pulled away I got notification from my card that the full amount PLUS an extra $400 was charged. They DID NOT have permission to charge my card! I provided a different card for the balance AFTER delivery but they charged my original debit card. After three very long, ugly calls with the owner, he credited back this amount, but then charged my other card for the agreed upon amount plus $600+ after the move. I actually shut down both of the cards that he had the numbers for after the move because I didn't trust him not to charge again, whatever HE felt was fair. 4. One of the movers relayed information to the owner that I did not want my card pre-authorized which was NEVER communicated. I reiterated with him, when signing my life away, that Renzo, the owner, told me the charge would not be processed until after the delivery. Not so much. 5. I was told I would get a text with their amazing, proprietary system (their words, not mine) when the movers arrived, and when they left so times would be recorded. I got the text when they arrived to pick up. Never received one when they left. Also did not get one when they arrived to deliver. 6. The movers came in and were surprised that I had a two story house, even though this was clearly communicated. I told the owner that there were two stories on both sides of the move. The movers were clearly not happy with this and made their feelings very apparent throughout the day. 7. I was told AFTER EVERYTHING WAS LOADED that it was going to cost more because some of my furniture was heavy. REALLY! HEAVY FURNITURE. What a novel thought. When booking, I told the owner exactly what I was moving. Each piece of furniture. 8. I estimated 90 boxes being moved. I ended up pretty close at 88. One of the movers told me after the move in that I was also charged for the EXTRA boxes. He told me I had close to 200. Absolutely not! I counted the boxes just to make sure and I counted the random items as a box as well. I was very accurate and they were very dishonest. 9. I told the owner that some of my furniture was already wrapped and ready to go. He told me that his movers would re-wrap just to be on the safe side because they "cared so much" about protecting the furniture. Nope. Didn't do that either. This owner is pompous and egotistical. He will not take blame for anything he does. He will not listen to reasoning and he is beyond dishonest. I was fearful of hiring movers because of the horror stories I heard, and I got thrown into a story of my own. Never again will I go with a small company like this that has no morals, no scruples and takes advantage of people in vulnerable situations. I was able to save one of my new neighbors from hiring them and she thanked me for the information. I hope I can help others with this post, too. I would advise Home Advisor to be more selective of companies they're promoting and backing.

They are Liars As the previous review said, DO NOT use this company, they are a broker and they give your stuff to someone else, who gives it to someone else. Brian from In Motion Movers assured me he wouldn’t be able to sleep at night if what he was telling me was wasn’t the truth. I was moving my 86 year old mother to Iowa and I needed to be sure everything was on the up and up because I wasn’t going to be there, he said I understand and I wouldn’t be able to sleep at night if I wasn’t telling you the truth for your mom( I feel sorry for his mom and hope when she’s old nobody ever does this to her) Anyways he is a liar, they brokered my stuff to USA Logistics(which was worse then them) told me the stuff would be there within 7 to 10 days and would get the drivers name and phone number. None of that happened. USA logistics charged us more money, said our stuff took up more room then we paid for, every time we called they told us would get a call with update. Needless to say it took 30 days to get there and lots of stress and worrying, cost us more money and they are nothing but Liars who take your money. Go ahead and use them if you want , but you have been warned. I wish I would of read reviews 1st. The reviews they have that are good, have to be bogus. Also their customer service person Ruby, don’t believe anything she says either. I don’t know how either of these people can sleep at night knowing they are doing this to people. What kind of people want to work for a business like this

Great Service! Great service! Fast and friendly! Punctual, professional, & careful with my valuables! I would highly recommend their services. Thank you to all and every one of the crew members that helped out.

Boiler room operation An absolute disaster and a boiler room operation. All numbers vanish as well as all contacts before the sale. Sweet as pie beforehand only to disappear to deal with 2 customer reps that work from home with no clue about details of your move. You will be overcharged at pickup which will be late and handed over to the lowest bid mover as they contract the move to a low budget company. Karma is real and it will come back on all of their employees unfortunately it will be well deserved. Do not use this scam operation.

Thumbs Up! This, by far, was the most stressful move I’ve been through. In motion Movers made it easy for me to have a place to store my belongings for three weeks while I house shop. Delivery and pickup and no issues at all. Would recommend. Excellent service, very good! 10 out of 10!