John Lawrence
GBThese guys are unbelievable! I want to say big thanks to Levic Van Lines. Wall rain wasn't a problem for them. The guys were very polite and worked efficiently. I am super impressed. This has definitely been my best moving experience. Thank you! Don’t forget to tip them!
John Turner
GBDefinitely would recommend them! They showed up on time, packed everything quickly and professionally. We weren't able to be home when they showed up, but they called and texted pictures to double- and triple-check that they got everything we needed moved. Friend recommended these guys as they recently moved too. I am pleased with our moving experience.
Margarita Turner
GBMike and his crew were literally the best! They were so professional and nice. They showed up on the exact time not a minute late or early. They were super-fast and proficient and helpful. They also made sure we saved money. Thanks, guys, for an amazing service! I will highly recommended Levic Van Lines and movers!
Stephanie du Pont- Pensa
GBWorst Customer Service & Delayed Delivery This was the worst customer service I have ever experienced, and I sincerely hope the leadership of this irreputable organization see this review and hold the staff mentioned accountable. I scheduled a move from Oakland, CA to Portland, OR. I worked with Alex Nolan and her manager. I was assured that if I paid the expedited fee of $750 that my items would arrive by 12/16/23. I paid the expedited fee and the movers picked up my things on 12/12/23. I made sure to remind them that I paid for the expedited fee and confirmed I would receive my items on 12/16/23. My items were never delivered. When I called their quality assurance department, Jasmine Perez, informed me that she would not refund me the fee because they could not deliver before the first delivery date of 12/16/23. I reiterated that my items weren't delivered at all and they were past their timeframe to deliver my items. She insisted she would not argue with me and that no refund was available and that they technically had until 12/20/23 to deliver my items. I asked to speak with her supervisor and she said she didn't have one. I asked who was above her and she said the president and he didn't take calls. Shortly after speaking with Jasmine, Alex's manager called me. She said this was a failure of the sales team because they should have informed dispatch and the driver not to list 12/16/23 as the first available date. She said she spoke with the dispatch and told them to refund me and she confirmed my items would be delivered on 12/20/23. I was supposed to receive a call in the morning with my delivery time. On 12/20/23 I never received a call. I left messages for the sales department, dispatch, customer service. I even texted the mover that loaded the truck. No one responded until 3 pm. Jasmine Perez called me back and informed me that they would be refunding me my expedited fee but that my items weren't in the scheduled to be delivered this week. I told her I spoke with someone yesterday who said my items would be delivered today. She stated that she didn't know anything about that and that since she refunded me the $750 I was no longer on the expedited list and they had 21 business days to deliver my items. I asked to escalate this to get me on the schedule and she said there was no one above her. Dispatch would give me the same information she just did and that they didn't have a route to Oregon. I am living in a condo without my clothes, shoes, coats, pots/pans, books, cutlery, toiletries, etc. Everything I own is in that truck. I am sleeping on the floor. And they cannot do anything. And since they missed their delivery window and refunded me they now are claiming that the contract is void and they have 21 days to deliver my things. I DO NOT recommend this organization. This is the worst customer service experience I have ever had. I plan on telling everyone I know in the industry to steer people away from this organization.
Ivet Rodriguez
GBI give this Company 0 stars I give this Company 0 stars! Worst movers and customer service ever. I scheduled my move for 05/12/23 and had a quote for $2,300 from Florida to Georgia they got there 4 hours late and than proceeded to tell me that I was going over my cubic ft quote. I sent Frank a list and all measurements of everything that was going in the truck and they now said I was quoted by cubic ft and now will have to pay an extra $2,000! Frank by the way disappeared from planet earth. I wanted my stuff off the truck and they refused, holding my stuff hostage unless I paid. I also signed their paperwork not being aware that they only pay $0.60 a the pound if they damage your furniture which they ended up damaging a lot of my things. My stuff took a week to arrive which was also not told to me by Frank when I booked them, I was under the impression that I would have my stuff within 24 hours so we had nothing on my move in day and had to go buy things to sustain us for a week. Let’s get to Sean who was one of the movers that extorted money from me and said he would leave with my furniture if I did not pay him for what he claimed was an extra fee of $75 saying that from the street to my door was over 75 ft which after measuring was only 37ft. When I called to complain they did nothing and I never got my $75 back, I filed a claim for my broken items and they gave me $159 which was an insult. This company sucks, please do not give them your business they deserve to go out of business for their thievery.