Do not recommend My mother-in-law needed to move and I wanted to help her in any way that I could. I told her that I would take care of the moving details. I did my due diligence and researched reviews of countless companies. I picked the top 3 that looked best and got quotes. One Source Van Lines wasn't the cheapest and it wasn't the most expensive. I provided them with the list of furniture and since she was selling the house, they pulled the pictures of the furniture off of Zillow so that we could get the closest estimate possible. The thing that made me choose this company over the others was Joann and what she told me. She said the reason that we aren't the lowest is because most companies will give you a cheap quote and then they will increase the price on the day of the move. We won't do that to you.... My response was of surprise! I did not know that moving companies did such a thing. I appreciated her honesty and her commitment to not price-gouging my mother. I can appreciate an honest company that tells me everything upfront. The quote was for $5590. This would be to move all of her furniture from Cheney Washington to Boise Idaho (6.5 hour drive). In full transparency, she did have a baby grand piano and heavier items like a china hutch. We ensured that we listed all of this for the initial quote. We decided also to have her car shipped so that she wouldn't have to do the drive alone. This quote was $695 for the car which is a separate moving process. One Source called her 3 days before picking it up they adjusted the price to $11,000 (Full disclosure we did add on more boxes so we expected an increase, not $6k worth for approx 20 more boxes). To our surprise, One Source Van Lines outsources to another moving company. This company shows up at 3 pm on the day of the move with two guys. They walk around the house and then tell us the bad news. The price has now gone up from $5590 to $11,000 and now to $14,386. That nearly tripled the initial quote. We were told that the initial quote was not correct and that they also forgot to charge for packing materials. How could someone make that huge of an error in the initial quote? So now, since they waited till the day of the move, she has no other option than to pay them the money. She called One Source to report this and the person on the other line had the audacity to call my mother condescending. The customer service was not professional. After the call, they send me an email offering to credit her either $300 now or $450 in three payments. The caveat to this is that she will have a contractural gag order that says she cannot say anything bad about One Source. My belief is this is how they get people to stay quiet and not write bad reviews. There is no way that we are the only ones who experienced this price-gouging nightmare. My mother opted to not take the money so that I could write this review and warn others of this company. Also, I wanted to note that they also outsourced the move of the car as well. They did not come and pick up when they said that they would. We had to give a window and we said 1/28-1/30. They finally ended up coming two weeks later on 2/15 and tried to charge her an extra $80 at the time of delivery. In conclusion, their initial quote was egregiously underbid by $9k, the companies that they chose to stand behind were not what was promised, and their customer service lacked empathy. How this company has such a high rating is absolutely mindblowing to me.

If I could give 0 Stars I Would If I could give 0 Stars I Would. This company took advantage of me and I should have trusted my gut opinion when I initially cancelled my move with them since I had concerns with their service as previous co-workers had horrible experiences with them/other moving companies. I sent pictures of all of my inventory items and explained to Daisha that my main concern was spending more money than I was quoted for, for my move. She responded by saying if I sent pictures and I had nothing more than what was pictured then there should be no concerns about a difference in price from the carrier. Well she was wrong, I had to pay $1,000 more to Prince Moving due to them saying I had an excess of 1,000 cubic feet than what I was quoted for. How, when I sent pictures of all of my belongings and was sent an updated quote after submission of pictures? A $1,000 that I didn't have. They begged me for my service and I trusted them! The movers showed up and charged me an additional $75 dollars because there was an excess of a flight of steps which in their contract "Princz Moving" stated a flight = 7 steps. My contract with ONE SOURCE VAN LINES stated that a flight of steps = 10 steps. I called Jim from One Source Van Lines while the movers was at my pick-up location and told him Princz Moving was trying to charge me for a flight of steps that I shouldnt have been charged because my contract stated a flight was 10 steps not 7 steps. He told me to pay Princz moving the additional fee so they could do the job since they were on site and One Source Van Lines would reimburse me for the charges because I signed a contract with One Source Van Lines not Princz Moving Company. I've been waiting on my updated paperwork only to be told that I'm not going to be reimbursed because that is not the responsibility of One Source Van Lines, its the responsibility of the carrier Princz Moving. However, Jim from One Source Van Lines is the one who told me that since their were discrepancies with the contract, that One Source would submit paperwork for review for me to get reimbursed. I got my furniture from Princz Moving at the dropoff location, while they were "nice dudes" they did not assembly any of my furniture at dropoff. They also lost a box of my belongings, and the headboard to my bed. I was originally quoted $2,900 for the move. After sending pictures that quote went up to around $3,100 dollars. I paid $4,000, $900 dollars more than my updated quote and now they want to penny pinch $75 that is owed to me and act like I'm fussing over something small. It's the principle that I followed the instructions of your worker JIM, and he ensured that I was binded to a contract agreement with one source van lines and that I would receive some reimbursement, Now, Jim is allegedly on vacation for a week and they want me to show my hand while they sit back and don't acknowledge how they took advantage of a hard working man who is trying to provide for his family. I NEVER leave reviews but you all must trust me, DO NOT USE THESE COMPANIES!! MOVE YOUR THINGS YOURSELF!!!

My experience started with Sean My experience started with Sean, he helped us coordinate our move and he did an amazing job. I was nervous at first about my move but the whole Team at One Source Van Lines did great and really exceeded my expectations. Highly recommend.

Great Great, hard-working men! How they expertly handled my long-distance move continues to blow me away! I highly recommend these competent lads to anyone looking to move!

Price changes 2 days before move 1.5 months before the move they did a visual inspection and gave me a quote. 2 days before the move, after I had boxed up my house, they changed the price from $6k to $10k, and asked for another $2k deposit. The day of the move I came to my senses and cancelled after they arrived. All I want is the second $2k payment back but they won't return any calls.