Royal Palm --- Terrible! My experience with Royal Palm was horrible! I provided an itemized list of all items to be moved...in great detail. When the contracted moving company showed up, they explained that Royal Palm had grossly underestimated the cubic footage needed. So, the move would cost 2.5 times the estimate. I was not able to move my items. Royal Palm will not refund my deposit. Their suggestion was to have the moving company take the items that would fit in the cubic footage that Royal Palm estimated...although this would only be one-third of the items I listed on the quote. They had no solutions for how to move the rest of the items on my list. Now trying to get $1279 back from the deposit and hiring a more honest, trustworthy company. Already filed a complaint with the BBB. Please be careful!

Great experience, easy experience Great experience. Sales person was super knowledgeable and helped me understand the logistics of moving. The movers were professional and nothing was mishandled or broken. Price wise I feel that it was worth it because I didn’t have any issues!

Horrible experience Horrible experience. This company promised a specific pickup date, then changed it the day before pickup. Then promised another date and didn’t make that either. They promise anything to get your deposit, they will flat out lie to you about a pickup date. I had to rent a truck and do the move myself. Once they get your deposit, there is no way you will get it back. Don’t do business with this company!

Absolutely horrible! Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, customer service will not help nor put you in contact with the drivers who are supposed to be moving your items. No 24 hour in advance notice upon pick up. Never showed up to pick up. If we could give negative ratings we would. Report as fraud!!!!!

Great affordable experience I was surprised that my experience was as good as it was being that there were a few bad reviews and the price fortunately the move went very well my price didn’t exceed what I was quoted and my items were put together flawlessly. I had a great experience my rep. Brett instructed me to list all items on inventory to keep price the same. Thank you guys and thank you Brett