This company was totally unethical This company was totally unethical! I confirmed with Ryan my sales person two days before the move I would need a full 26 foot high cube truck. When booking I asked if the movers were company trucks and employee owned and was told they were. The day of the move I find out Load to Road brokers to other companies. The movers showed up and wanted to charge DOUBLE of what was quoted. They said although the detailed inventory matched, the cube calculated and quoted by Ryan at Load to Road was wrong. I tried to speak to Ryan but was hung up on. I was told by the CEO I could cancel and get a refund on my deposit and find someone else or pay the additional money. Talk about being held hostage!

I WOULD NOT EVEN GIVE THEM 1 STAR IF I… I WOULD NOT EVEN GIVE THEM 1 STAR IF I HAD A CHOICE***DO NOT HIRE THESE CRIMINALS*** This company is a complete scam. I have a laundry list of complaints against them but at the very top is the fact that they charged me over TRIPLE the original quote and held my belongings for ransom until I paid. They are liars, they are completely unprofessional and they WILL do it to you too. Please learn from my mistake and don't fall into the trap that these predators have laid. I'd be happy to provide additional details to anyone who would like to hear it.

Wish I could give them a ZERO Wish I could give them a ZERO! They held our move in March 2019. To this day I am still upset. Not only did they scam us with 3 times the quoted amount, I had to sign to receive my belongings, not knowing that the little print also said I acknowledge everything was in good condition. How would I know if it’s in good condition if they wouldn’t unload the truck until I signed. Long story short, I have over 100 pictures of things they broke and will not get compensated. Including my great grandmother’s dishes from the 1800s. NEVER TRUST THIS COMPANY!

They Stole All Our Stuff I was about 13 when this happened. My dad got a new job in Cal and we needed to move across the US from VA. So my parents found Load to Road. Seemed ok at first, until the day of the move. The movers were scheduled to come at around 1:00 but instead, we had to wait 3 hours before they got to our townhouse. When they finally got there, out of the TINY truck stepped out, and I swear, a guy who looked like an actual mercenary. Some Mandarin Chinese dude with scars all over his face. Mom didn't want to let him into the house (not being racist or anything, she'll really sweet.) but Dad who was at work said that it was too late. So we let the dude and his friend in and they started moving our stuff, all the while they were talking in a foreign language. In the end, they drove off and we had to pay some fee for THEM being late and the US not letting them into the house. (well, the latter seems fair.) When we finally crossed the states and got the new townhouse, we waited for weeks. So mom tried calling Load to Road and got hung upon. Then she tried the website and got blocked. After a while she tried the fricking FBI, then Covid hit, and they dropped the case within the year. It’s been 2 or 3 years since then, so long story short don’t trust Load to Road or the Better Business Bureau.

Run far away Run far away, this company is the worst, price changes and for 10 days did not know where all my belongings were. Several law suits