This is not a moving company This is not a moving company, they are a Broker which means they will call/hire a moving company and you will pay for both. Spoke to Kenny grossly underestimated my house hold goods to the tune of several thousands of dollars. Very responsive they tell you what you, want to hear(low ball) price wise. Once they earn your business that professionalism is gone. Kenny said due to COVID movers dont come do visual inspections its all via estimates and telephone. I sold my house, packers came to do a one day move turned into two. More money. Unfortunately I had no time to cancel and rebook with another entity. A fact I am sure Pinnacle Moving Storage was counting on. July 14, 2021 house hold good was packed by American Home Movers(great personnel and good job). Here it is August 2, 2021 and I have tried to contact Pinnacle via email and telephone unsuccessfully. Kenny even provided a direct number. They also sent two different companies to pack me out. Horrible service and I have no idea where my belongings are. NEVER DO BUSINESS WITH PINNACLE MOVING AND STORAGE.

WHAT A JOKE! WHAT A JOKE! I booked moving help and no called back to verify few days before moving day. My Visa was charged and then 2 weeks later it disappeared off the Visa bill. It was very strange but after reading all the other reviews I realized I too have been scammed. Don't fall for it as everyone else has!!

Gave them "$899" deposit Gave them "$899" deposit. The man who took the deposit has a disconnected phone number. His email address does not work. No phone numbers on the wedsite work. "561 600 1439" unavailable. "888 315 3691" unavailable. "888 565 5734" not in service. Had no way to cancel their service. Lisa Romano "561 565 6301" called 1 week before scheduled pickup date. I tried to cancel then, but not possible. Was told the man who got my deposit no longer worked for the company. Basically stole my "$899", was given no way to contact them by phone or email.

Just reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way

DO NOT USE THIS COMPANY....thee people… DO NOT USE THIS COMPANY....thee people quote low then when it's time to move claim they didnt sell you enough space on the truck and attempt to hold you hostage for more money - - worst experience ever!!!!!