All the negative review are true All the negative review are true. I wish I would have read before using Altals but I was in a bind and Kenneth sounds reliable at the time. Total scam. Kenneth told me my price would never exceed the initial quote but it ended up costing me more than doubling. I paid thousands of dollars. They use third party company that are even worse and hold your things hostage, never answer your call and when they do they hung up on you. My things were handled without care and were damaged in the move. He never returned my call when I called him and was just an overall horrible experience. So many other negative things happened but bottom line, DONT USE THIS SERVICE, TOTAL SCAM.

THIS IS A SCAM THIS IS A SCAM This is NOT a moving company. They use a third party company to actually move and that company UNITED BEST COMPANY has a fraud alert on BBB. I was doing business with Atlas Mover Group (which doesn’t even populate on google. ONLY this trustpilot page) and then I get an email from an unauthorized third party with a fraud alert on them. DO NOT USE AND BLOCK ALL CALLS

I tried to cancel the reservation I had… I tried to cancel the reservation I had the next day by texting the guy that told me everything should go through him. I later found out nothing was done and I had to email the billing dept. they denied my claim to cancel saying it wasn’t within 48 hrs and kept the 2k reservation money. They screwed this veteran royally.

Absolutely horrible service Absolutely horrible service. I was quoted a price and was told it was the "worst case scenario" quote. The day my things were to be loaded was far too late to find an alternative and it was suddenly twice the amount of my quote and I was stuck paying it because there was no more time. This was after they tried to move my load date and time 3 different times despite me making it clear that this was not an option and the day we agreed upon initially was the only day that worked for our schedule. Then it took twice as long for our things to be delivered and it was clear that our stuff was just thrown around. So many boxes were beaten down and smashed and then re-taped by the movers to try to hide it. Several things arrived broken, many beyond repair and we are still missing items. I reached out to the movers several times before things were delivered to get an idea of where our stuff was and when it would arrive and was told each time that they would check and get back to me. They never called me back. The agent who gave me my initial quote won't return a phone call or email and has all but ghosted us. And now that we have a list of items that were broken or missing, they are saying it could be 30-45 days before we even get a response about this. Absolutely terrible company and flat out liars.

Scammers don't use All the negative review are true. I wish I would have read before using Altals but I was in a bind and Kenneth sounds reliable at the time. Kenneth told me my price would never exceed the initial quote but it the company that came to load my stuff tore down $1200 worth of cable lines, then tried to charge me more. Now kenneth will not return my calls. I paid 2500 dollars. They use third party company that are even worse and hold your things hostage, never answer your call and when they do they hung up on you. My things were handled without care and were damaged in the move. He never returned my call when I called him and was just an overall horrible experience. So many other negative things happened but bottom line, DONT USE THIS SERVICE, TOTAL SCAM.