Customer Service was excellent I spoke with Kristy about insurance and she was really helpful. All my questions were answered and she was really nice. I'm seriously considering switching my insurance, and I appreciated that she took the time to give me information.

I am very disappointed in this company I am very disappointed in this company. When I first spoke with the company manager 9 months ago and he signed me up for the policy, he made it sound like it was going to be easy each time we need to use it. we really liked everything that is covered under the warranty. That’s the reason why we decided to purchase. However, we really need it to use the policy this week and every time I dial the number that he had given me, the line was busy. So when I found the customer service number on my email from December 2022. The receptionist that answer the phone said that my point of contact person is unavailable. So I left a message expecting a phone call back Within a couple hours. I called back later that day. She said again that my point of contact person is still unavailable that she would mark my request urgent. Still no return call 🤔😡Two days later I called back to follow up on my phone call and the receptionist said again, my point of contact person is still unavailable that she would mark my call as a priority. I asked her what would be the timeframe that I could expect a telephone call back. She apologized and said she does not have that information. I am just curious how long it takes to call back a priority message. 🤔 I am not happy with this customer service and I’m starting to question if this policy is even legit. 🤷‍♀️

If you are looking for an exceptional… If you are looking for an exceptional company to do business with, look no further than Haywire. They go out of their way every day just to provide a better experience that will be perfect and timely- which it always has been when dealing with them.

Extremely Satisfied My conversation and dealings with Kristy was above and beyond. She was very thorough in our discussions about the warranty programs. I felt very safe giving out my personal information and I had no reservations with the whole process.

Haywire is one of those companies with… Haywire is one of those companies with old school values.