Issues with the extended warranty team, but superb service from Jk Domestics. Highly recommended Absolutely shocking service, booked a repair 12 days ago. I waited in all day and no engineer turned up. When I rang they said they had no contact details for me . They then wanted to rearrange for the following Tuesday leaving me 18 days without an oven. A full day wasted and and shocking customer service. The issue has been resolved now, it's a shame I had to complain on here for something to be done though. Following our telephone conversation with the engineers today. They had our issue resolved within half an hour. The fault lay with the extended warranty team and not Jk Domestics. The lady at Jk Domestics indeed did do as she said and resolved our issues and an engineer was with us within 30 minutes and had the cooker fixed. So s huge thank you to Jk Domestics for resolving our issue and complaint. Shame on the extended warranty team but big thanks to Jk Domestics, cannot fault their service and resolution... Spot on.

use another repairer they are useless -

Just poor Just poor. My washing machine smoking now and they answering the phone then hang up straight away.

Excellent service Excellent service, called to report my faulty gas cooker ,arrived the same day & had the parts on the van . Fixed on the first visit Amazing service would highly recommended

Avoid. Take payment and never return to fix Booked and paid £135 for an oven repair on 7th September. Repair man came out 3 days later to investigate. No contact since, no replies to emails, I call them up and get cut off constantly. Currently on day 42 without an oven and £135 down. Do not use this company.