Cindy Mahoney
GBOutstanding customer service I have been trying for over a year to get my account closed out. Kanesha is the only one that was willing to listen to my reasoning and took my account to upper management. I hope Helbing understands how lucky they are to have a dedicated employee like Kanesha working for them. For anyone working with helping Law Group I would strongly suggest you ask for Kanesha Strokes to be your client relation person is she follows up on what she says she’s going to do for you. You will not be disappointed. Thank you again, Kanesha for all of your hard work. It’s nice to know there are still employees out there that do care about their job and the customers.
Makenzie Gladden
GBI called with some questions about my… I called with some questions about my account & Abel is the one who assisted me. He was very friendly, helpful, caring, & professional. He then led me to & assisted me in setting up my Client Portal. He explained all of my account information that is at my fingertips on the Portal, but also he gave me his personal contact information if I have any additional info or convenience concerns. He relieved my concerns & I feel that it's one less thing I have to concern myself with. Quite refreshing.
Evelene Barnett
GBKanesha Stokes was the best ever l that I… Kanesha Stokes was the best help that I had received after closing my account with Helbing for 3yrs. Kanesha gets 10 ⭐️ service IMO she listen and took charge with a solution at hand. Maybe they should promote her to a manager because I’ve talk to many many other people at Helbing with no care in the world what was happening with my account. Kanesha Thanks for your SUPERIOR customer service!
Todd Cannon
GBMs Kanesha is so wonderful and… Ms Kanesha is so wonderful and PROFESSIONAL at what she does she was so informative and knowledgeable about what she is doing on time and very, I mean so helpfui me and my Wife want to say again she is the Bomb and a keeper. Thank you for everything again keep doing what you do best.
Elena
GBShorter Time Frame for debt repayment I like the fact that Kanesha S, my assigned worker, has been very supportive with the whole process of this credit journey. I got to know her through emails and mostly phone contacts-my preference-in a world where live communication can be seemingly difficult for people to get personal and fast outcomes. For area of improvement, I would suggest for the calls to be less scrutinized due to having a real hard time when I first started working with Helbing Law. At times the phone calls would not go through, VM would say “Disconnected” very inappropriate for a business. Overall, Helbing Law Group is lucky to have Kanesha S as part of their team. My accounts have been resolved in good standing in an unexpected time frame.