Amber was very helpful Amber was very helpful, and answered my questions, providing me information on the status of my order, #282624

Exceptional Customer Service! Mae was great to work with! She was so patient and thorough in her answers to my questions. She is courteous and pleasant.

Grethel Was amazing Grethel Was amazing! Answered all my questions was patient when I needed to look up information! Made me smile!

OUTSTANDING CUSTOMER SERVICE FROM GRETHEL! Grethel was extremely positive, supportive and patient evn in the midst of my impatience. She was resourceful in helping me resolve my issue.

I liked the initial filing process... BUT I liked the initial filing process with Trademark Engine, and I still do. However, approximately ten days later, and without warning, they charged my card an additional $175.00 for "monitoring services" to monitor for infringements on my trademark claim. My trademark has not been approved yet. I called, complained, and demanded a refund, which they processed over the phone. I am angry; they are sneaky, and I now must be guarded and anxious about their next deceptive move. Use the service, but watch them like hawks.