Bogus Screening Process Filled with Errors. We paid a lot of money to schedule our virtual Notary Cam session for a recent closing. What a joke that service turned out to be! The information provided in their screening process was completely useless and caused unnecessary stress because the choices to verify credit history at the time of our appointment were all incorrect. Too bad. Their system will kick you out if you fail their erroneous choices and then have you wait another 24 hours to try again. Who wants to do that!?! Why is it that if I go into a closing and have something notarized in person and provide the same forms of ID that I did to Notary Cam in advance of their appointment, a secondary system based on garbage information is utilized as a penalty at a virtual appointment? This makes no sense. The least Notary Cam could do is warn their customers this is coming in advance of an appointment. We had NO idea to expect this foolishness. After this fiasco and due to time constraints to close, we utilized a local mobile notary, saving us a ton of money and avoiding the absurd system used by Notary Cam. When we complained about this to Notary Cam, they were terse and defensive in their reply. Their upper management team offered NO help and no compassion for the experience! Never. Again!!

It was a great experience It was a great experience. Simple and easy to follow. My officer Alex was very helpful and she made the process really comfortable. Kudos to the team. Thank-you

Horrible service! Horrible service!! My rep was rude!! In the end they couldn’t verify me as the system wasn’t working. This just cost AMEX a 22million dollar deposit! Good job notary cam!!!

Good customer care service Good customer care service. Keep it up Judy

Pre-construction experience was horrible The video call was great and she was so helpful and nice. The problem was before the call. It was extremely hard to get an appointment and it was so difficult to use the appropriate app or browser to make the video call. It took me days and 4 devices (pc, mac, mobile phones) just to be able to connect. For a while I just thought it was impossible to do so and I was about to quit.