Could have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own

Lack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer

I spoke to someone on the call and… I spoke to someone on the call and wanted to get help. The gal was just very low energy and not as helpful, friendly. She seemed impatient. Trust me i don't want to be in this situation either. If i knew how to do this i would have done it all myself... i Definitely wanted further assistance in this process to be reviewed by an experienced person. This is been already extremely stress for me. when is filing to court, i am looking for help that it doesn't gets errors in the filing process. Thankyou

I tried another service and the… I tried another service and the interface was very clunky. Yours was much better. What it lacked was the ability to add custom info. That was frustrating. I had to edit the PDF docs myself. I expected a much better interface for 600 dollars.

The process made easy. After reading about filing for divorce and quickly becoming overwhelmed; I was relieved to find a website that has very easy to follow instructions. The questions are written in such a way that I could clearly understand. I was so relieved that the my answers were plugged into the proper forms for me because I had no idea which ones to use. I really appreciate the assistance with filing the forms with the county court house and also with serving the divorce papers to my spouse. Two things that I wasn't looking forward to doing myself. The quick response to my questions gave me more confidence in the support staff and a sense of reassurance that I was not on my own. Thank you for all your help so far. I feel ready for the next steps now.